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Telephone Triage Nurse (RN)

Annapolis Pediatrics, Baltimore, MD, United States

Duration: Full Time


For over 70 years Annapolis Pediatrics has provided superior healthcare to the infants, children, adolescents, and young adults in the Annapolis area and surrounding communities. We commonly care for the children of former patients and are proud of the outstanding level of continuity of care Annapolis Pediatrics provides.

Duties and Responsibilities
We are seeking a Telephone Triage Nurse (RN) responsible for providing telephone advice and care for a fast-paced pediatric office. The Telephone Triage Nurse is responsible for knowing and supporting the practice by providing clinical phone advice, patient education, and high-quality care to the families they serve. This is a remote position available to nurses in Maryland with an active Maryland RN license.

Work Schedule
We are hiring full-time, part-time, and weekend positions.

Full-time: 32 hours/week and up to 2 additional weekend days (Saturdays or Sundays) per month.

Hours:

Monday-Thursday: 8:30am-5:30pm or 11:00am-8:00pm

Fridays: 8:00am-5:00pm

Experience and Qualifications

Certifications Required:

Registered Nurse with current licensure with the State Board of Nursing in Maryland.

Current BLS certification

1-2 years of pediatric nursing experience

Must have astute clinical and nursing judgement and ability to assess patients accurately via telephone conversation.

Excellent communication and customer service skills required.

Basic knowledge of using an electronic medical record (EMR) and proficient in MS Office software and Web-based platforms

Display a positive and resourceful attitude.

Detail-oriented, organized, able to set priorities and multi-task in a fast-paced environment.

Must be a team player and be able to work independently with daily responsibilities

Benefits and Perks

Health Savings Account (HSA)

Paid Time Off

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