WORKFORCE SCHEDULER COORDINATOR (RFT/RETAIL OPS)
Navy Exchange Service Command, Pearl City, HI, United States
Job Description - WORKFORCE SCHEDULER COORDINATOR (RFT/RETAIL OPS) (260000MV)
Job Number
260000MV
Primary Location
United States-Hawaii-Pearl Harbor
Organization
Pearl Harbor Pay Range: Starting Min: $22.19 + based on experience + COLA
Job Summary
Responsible for maintaining site coverage for all work shift times, contacting and redeploying staff to fill call-offs, and responding to schedule changes. This includes establishing, maintaining, and reviewing schedules that match available staff to posts, printing, and distributing schedules. Ensure accurate timekeeping and payroll is posted in the automated resource system.
Duties and Responsibilities
Under prescribed guidelines and through coordination with management, organize and prepare work schedules for employees to ensure the appropriate amount of staff is available for each work shift. Run reports to analyze current business trends to ensure appropriate staffing for complex situations. Take and log calls from stores, respond to emergency situations, call-offs, and absences to ensure coverage, and ensure alternative schedule measures are approved prior to implementation. Track and document requests for time off, including vacation and personal leave requests. Verify payroll reports and correct discrepancies within the parameters of job responsibilities. Notify management of corrective measures taken regarding discrepancies or schedule errors. Verify employee work hours with the payroll department on a routine basis to ensure payroll is disbursed accurately. Serve as a liaison with management supervisors and staff in resolving scheduling issues, and seek approval of management supervisor prior to implementing schedule changes that result in cascade effects. Coordinate daily schedules and assignments of NEX operations. Create and maintain daily staffing reports, including verifying employees’ work hours, requested time off, and job vacancies. Report inconsistencies, scheduling concerns, and time off requests to management. Perform other related duties as assigned.
Experience
A total of 4 years: 3 years of experience in administrative clerical retail sales or other related work that provided a background in retail sales floor operations, required accuracy and attention to detail, and the ability to apply established procedures for recording and compiling data. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4‑year bachelor’s degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: 1 year of experience preparing work schedules in a retail store environment, involving automated pay time and attendance systems and MS Office Suite with an emphasis on Excel, including pivot tables and creation of complex formulas.
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Job Number
260000MV
Primary Location
United States-Hawaii-Pearl Harbor
Organization
Pearl Harbor Pay Range: Starting Min: $22.19 + based on experience + COLA
Job Summary
Responsible for maintaining site coverage for all work shift times, contacting and redeploying staff to fill call-offs, and responding to schedule changes. This includes establishing, maintaining, and reviewing schedules that match available staff to posts, printing, and distributing schedules. Ensure accurate timekeeping and payroll is posted in the automated resource system.
Duties and Responsibilities
Under prescribed guidelines and through coordination with management, organize and prepare work schedules for employees to ensure the appropriate amount of staff is available for each work shift. Run reports to analyze current business trends to ensure appropriate staffing for complex situations. Take and log calls from stores, respond to emergency situations, call-offs, and absences to ensure coverage, and ensure alternative schedule measures are approved prior to implementation. Track and document requests for time off, including vacation and personal leave requests. Verify payroll reports and correct discrepancies within the parameters of job responsibilities. Notify management of corrective measures taken regarding discrepancies or schedule errors. Verify employee work hours with the payroll department on a routine basis to ensure payroll is disbursed accurately. Serve as a liaison with management supervisors and staff in resolving scheduling issues, and seek approval of management supervisor prior to implementing schedule changes that result in cascade effects. Coordinate daily schedules and assignments of NEX operations. Create and maintain daily staffing reports, including verifying employees’ work hours, requested time off, and job vacancies. Report inconsistencies, scheduling concerns, and time off requests to management. Perform other related duties as assigned.
Experience
A total of 4 years: 3 years of experience in administrative clerical retail sales or other related work that provided a background in retail sales floor operations, required accuracy and attention to detail, and the ability to apply established procedures for recording and compiling data. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4‑year bachelor’s degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: 1 year of experience preparing work schedules in a retail store environment, involving automated pay time and attendance systems and MS Office Suite with an emphasis on Excel, including pivot tables and creation of complex formulas.
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