Retail Dining Manager
Sodexo, Hershey, PA, United States
Role Overview
Lead Retail Excellence at Penn State Health – Milton S. Hershey Medical Center
Do you have a passion for helping others and delivering exceptional customer service?
Sodexo
is seeking a
Retail Dining Manager
to join our team at
Penn State Health Milton S. Hershey Medical Center
in
Hershey, Pennsylvania .
This is an exciting opportunity for a hands‑on retail leader to support a high‑profile healthcare environment while leading daily operations, driving sales performance, and developing a strong frontline team. In this role, you’ll help create an exceptional guest experience while supporting a positive, service‑driven culture.
As part of Sodexo’s healthcare team, you’ll play an important role in enhancing the experience of patients, visitors, and staff through quality retail dining services.
Apply today and bring your passion for people, service, and leadership to Sodexo.
What You’ll Do
Lead and support daily retail operations in a fast‑paced healthcare environment
Manage cash positions, balancing registers and supporting bank deposit processes
Drive sales growth and support achievement of operational and financial goals
Train, coach, and develop frontline associates while fostering engagement and growth
Support food and beverage service execution while ensuring quality and service standards
Address customer concerns and support an exceptional guest experience
Promote a positive and productive work environment focused on teamwork and accountability
Support compliance with food safety, sanitation, and company standards
Assist with scheduling, labor management, and day‑to‑day operational priorities
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
The ideal candidate will have:
Leadership experience in retail food service, hospitality, or coffeehouse operations
Strong supervisory skills with the ability to engage and develop teams
Passion for customer service and delivering a high‑quality guest experience
Ability to multitask and succeed in a high standards‑driven environment
Strong organizational and problem‑solving skills
Flexibility and willingness to take on additional responsibilities as needed
Proficiency in Microsoft Office (Excel, Outlook, Word) and comfort with retail systems and reporting tools
Preferred Qualifications:
Experience in high-volume retail or branded coffee concepts preferred
Experience with cash controls, sales goals, and team development strongly preferred
Qualifications & Requirements
Minimum Education Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year
Sodexo is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any characteristic protected under federal, state, or local law. If you need assistance with the application process, please let us know.
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Lead Retail Excellence at Penn State Health – Milton S. Hershey Medical Center
Do you have a passion for helping others and delivering exceptional customer service?
Sodexo
is seeking a
Retail Dining Manager
to join our team at
Penn State Health Milton S. Hershey Medical Center
in
Hershey, Pennsylvania .
This is an exciting opportunity for a hands‑on retail leader to support a high‑profile healthcare environment while leading daily operations, driving sales performance, and developing a strong frontline team. In this role, you’ll help create an exceptional guest experience while supporting a positive, service‑driven culture.
As part of Sodexo’s healthcare team, you’ll play an important role in enhancing the experience of patients, visitors, and staff through quality retail dining services.
Apply today and bring your passion for people, service, and leadership to Sodexo.
What You’ll Do
Lead and support daily retail operations in a fast‑paced healthcare environment
Manage cash positions, balancing registers and supporting bank deposit processes
Drive sales growth and support achievement of operational and financial goals
Train, coach, and develop frontline associates while fostering engagement and growth
Support food and beverage service execution while ensuring quality and service standards
Address customer concerns and support an exceptional guest experience
Promote a positive and productive work environment focused on teamwork and accountability
Support compliance with food safety, sanitation, and company standards
Assist with scheduling, labor management, and day‑to‑day operational priorities
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
The ideal candidate will have:
Leadership experience in retail food service, hospitality, or coffeehouse operations
Strong supervisory skills with the ability to engage and develop teams
Passion for customer service and delivering a high‑quality guest experience
Ability to multitask and succeed in a high standards‑driven environment
Strong organizational and problem‑solving skills
Flexibility and willingness to take on additional responsibilities as needed
Proficiency in Microsoft Office (Excel, Outlook, Word) and comfort with retail systems and reporting tools
Preferred Qualifications:
Experience in high-volume retail or branded coffee concepts preferred
Experience with cash controls, sales goals, and team development strongly preferred
Qualifications & Requirements
Minimum Education Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year
Sodexo is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any characteristic protected under federal, state, or local law. If you need assistance with the application process, please let us know.
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