Strategic Capacity Planning & Forecasting Lead – Remote

Hilton is looking for a Senior Analyst in Capacity Planning & Forecasting, open to remote or office work. The role involves leading hiring strategies, analyzing contact flows, and using advanced tools like Python and Power BI to enhance operational efficiency in Customer Care. Candidates should possess 2+ years in a contact center environment, strong quantitative analysis skills, and a Bachelor's degree in a relevant field. Competitive benefits include travel perks, parental leave, and wellness support.
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