Project Manager
TPXimpact Ltd, Chesterfield, MO, United States
About The Role
Job level: 8. Project Managers are at the heart of multidisciplinary teams at Manifesto. The role facilitates agile project ceremonies, drives clarity on team roles and responsibilities, and helps teams prioritise the right work at the right time. You ensure that clients are engaged and excited about the outcomes, with projects delivered on time and within budget.
As a Project Manager, you will utilise Manifesto’s ways of working to deliver a range of projects and continuous improvement initiatives. Working across sectors such as charity, membership, visitor attractions, and commercial, you play a crucial role in bringing teams together, aligning their efforts, and driving success.
Project managers will know when to challenge, when to listen, and how to build strong relationships with clients and colleagues alike. You act as the glue that holds a team together, ensuring alignment around a shared vision while providing clarity for individual contributions.
This role also contributes to Manifesto’s active Community of Practice, bringing and sharing knowledge with peers. Working closely with the leadership team to ensure your project teams are well‑resourced and supported. Depending on the project's complexity—regarding requirements, stakeholders, timelines, and dependencies—your work will vary across straightforward to medium‑complexity initiatives. This role is billable at 80%.
Responsibilities
Project Delivery
Manage and oversee day‑to‑day project and continuous improvement initiatives using agreed methodologies, approaches, and frameworks.
Maintain accurate and timely documentation and reporting to provide transparency.
Proactively manage project overburns to ensure stability and alignment with profit forecasts.
Ensure seamless onboarding and offboarding of projects, supporting smooth transitions.
Client Engagement
Develop a deep understanding of client organisations and identify opportunities to improve customer and supporter experiences.
Build and nurture strong client relationships through regular engagement and on‑site meetings.
Work closely with Client Services and project teams to deliver cohesive and impactful solutions.
Contribute to new business opportunities, including proposals, pitches, and content development.
Team Collaboration and Leadership
Manage rhythms and rituals for multidisciplinary design teams, ensuring effective collaboration and communication.
Provide servant leadership to ensure teams work well together and clarify roles and responsibilities.
Inspire teams with a positive approach, encouraging creativity and innovation in all aspects of delivery.
Mentor and coach junior project managers, fostering a culture of continuous improvement.
Contribute actively to Manifesto’s Community of Practice, promoting knowledge sharing and collaboration.
Continuous Improvement
Adopt a mindset of continuous improvement and optimisation across all areas of project delivery.
Deepen your knowledge of delivery methodologies, including Agile, Lean, and user‑centred design.
Contribute to governance and reporting forums, offering insights to improve ways of working.
Produce marketing content through thought leadership, blogs, and social media to promote Manifesto’s work.
Dimensions
Budget: N/A.
Headcount: N/A.
Resource complexity and nature of work teams: Delivering projects that meet or exceed agreed KPIs, including time, budget, scope, quality, and client satisfaction. Contributing to commercial success by ensuring profitability and supporting revenue forecasts.
Problem solving responsibility and complexity: Proactively identifying and resolving risks and issues to maintain project success.
Change Management Requirements
Keep everyone in the loop and get them on board early.
Understand how changes affect people and processes, and be ready for any pushback.
Run sessions and coach teams to help them adapt smoothly.
Check how ready people are for change and tweak plans if needed.
Share what works (and what doesn’t) with the team.
Internal / External interactions
Head of Project Management
Senior Project Manager
Senior leaders in manifesto
Project managers, Operations team, designers, developers, client service teams, growth team
Communities of Practice
Clients
Strategic timeframe working towards
1‑3 year business plan.
About You
Professional Knowledge and Experience
Some track record of planning, managing, and delivering projects within time and budget constraints. Ideally, within an agency setting.
Demonstrable knowledge of delivery methodologies and frameworks, including user‑centred design, Agile, Lean practices, and the software delivery lifecycle.
Experience managing multiple projects and deadlines concurrently.
Strong stakeholder management skills across a wide range of sectors and organisational levels.
Excellent communication skills, with the ability to work collaboratively in multidisciplinary teams and build awareness across broader audiences.
Proven ability to help teams plan and prioritise work effectively, understanding necessary trade‑offs.
Comfortable in a servant leadership role, ensuring teams are cohesive and clear on their objectives.
Desirable Experience
Experience in delivering change within large, complex environments using Agile methodologies.
Familiarity with tools such as Jira, Trello, or other project management platforms.
Knowledge of trends and innovations in digital transformation and project management.
Technical Skills
Agile (Scrum, Kanban)
Lean practices
User-centered design frameworks
Software delivery lifecycle understanding
Managing multiple projects and deadlines simultaneously
Running Agile ceremonies (stand‑ups, sprint planning, retrospectives)
Risk and issue management
Project documentation and reporting
Jira, Trello, or equivalent project management tools
Collaboration tools (Confluence, Slack, Microsoft Teams)
Facilitating team communication and alignment
Managing client relationships and expectations
Supporting proposal and pitch development
Leading and coaching teams through change
Assessing change readiness and adapting plans accordingly
Monitoring project budgets and profitability
Aligning delivery with business revenue goals
Behaviours
Collaborative and adaptable takes full ownership of project delivery while fostering clear communication and strong relationships with clients and teams.
Proactive in problem‑solving and risk management, with a client‑focused approach.
Demonstrates resilience under pressure and a commitment to continuous improvement and knowledge sharing. Inspires positivity and teamwork to drive successful project outcomes.
Embodies Manifesto’s values, championing purpose‑driven work and fostering a positive team culture.
PACT Values
Purpose -
The beating heart of our organisation—the impact we make on people, places, and the planet. Purpose is our driving force and at the core of our organisation.
Accountability -
As we apply flexibility, pace and growth through our self‑organisation, we are accountable to all of our stakeholders.
Craft -
Craft highlights our dedication to bringing precision, problem‑solving, and creativity to our work, both with our clients and internally.
Togetherness -
Togetherness is ‘how’ we work – it captures the energy, fun, and user‑centred approach that we embrace. It signifies the collaborative spirit we bring to our work, including people at every level and creating a sense of belonging to our teams.
EEO Statement
We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio‑economic backgrounds.
Don’t meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.
#J-18808-Ljbffr
Job level: 8. Project Managers are at the heart of multidisciplinary teams at Manifesto. The role facilitates agile project ceremonies, drives clarity on team roles and responsibilities, and helps teams prioritise the right work at the right time. You ensure that clients are engaged and excited about the outcomes, with projects delivered on time and within budget.
As a Project Manager, you will utilise Manifesto’s ways of working to deliver a range of projects and continuous improvement initiatives. Working across sectors such as charity, membership, visitor attractions, and commercial, you play a crucial role in bringing teams together, aligning their efforts, and driving success.
Project managers will know when to challenge, when to listen, and how to build strong relationships with clients and colleagues alike. You act as the glue that holds a team together, ensuring alignment around a shared vision while providing clarity for individual contributions.
This role also contributes to Manifesto’s active Community of Practice, bringing and sharing knowledge with peers. Working closely with the leadership team to ensure your project teams are well‑resourced and supported. Depending on the project's complexity—regarding requirements, stakeholders, timelines, and dependencies—your work will vary across straightforward to medium‑complexity initiatives. This role is billable at 80%.
Responsibilities
Project Delivery
Manage and oversee day‑to‑day project and continuous improvement initiatives using agreed methodologies, approaches, and frameworks.
Maintain accurate and timely documentation and reporting to provide transparency.
Proactively manage project overburns to ensure stability and alignment with profit forecasts.
Ensure seamless onboarding and offboarding of projects, supporting smooth transitions.
Client Engagement
Develop a deep understanding of client organisations and identify opportunities to improve customer and supporter experiences.
Build and nurture strong client relationships through regular engagement and on‑site meetings.
Work closely with Client Services and project teams to deliver cohesive and impactful solutions.
Contribute to new business opportunities, including proposals, pitches, and content development.
Team Collaboration and Leadership
Manage rhythms and rituals for multidisciplinary design teams, ensuring effective collaboration and communication.
Provide servant leadership to ensure teams work well together and clarify roles and responsibilities.
Inspire teams with a positive approach, encouraging creativity and innovation in all aspects of delivery.
Mentor and coach junior project managers, fostering a culture of continuous improvement.
Contribute actively to Manifesto’s Community of Practice, promoting knowledge sharing and collaboration.
Continuous Improvement
Adopt a mindset of continuous improvement and optimisation across all areas of project delivery.
Deepen your knowledge of delivery methodologies, including Agile, Lean, and user‑centred design.
Contribute to governance and reporting forums, offering insights to improve ways of working.
Produce marketing content through thought leadership, blogs, and social media to promote Manifesto’s work.
Dimensions
Budget: N/A.
Headcount: N/A.
Resource complexity and nature of work teams: Delivering projects that meet or exceed agreed KPIs, including time, budget, scope, quality, and client satisfaction. Contributing to commercial success by ensuring profitability and supporting revenue forecasts.
Problem solving responsibility and complexity: Proactively identifying and resolving risks and issues to maintain project success.
Change Management Requirements
Keep everyone in the loop and get them on board early.
Understand how changes affect people and processes, and be ready for any pushback.
Run sessions and coach teams to help them adapt smoothly.
Check how ready people are for change and tweak plans if needed.
Share what works (and what doesn’t) with the team.
Internal / External interactions
Head of Project Management
Senior Project Manager
Senior leaders in manifesto
Project managers, Operations team, designers, developers, client service teams, growth team
Communities of Practice
Clients
Strategic timeframe working towards
1‑3 year business plan.
About You
Professional Knowledge and Experience
Some track record of planning, managing, and delivering projects within time and budget constraints. Ideally, within an agency setting.
Demonstrable knowledge of delivery methodologies and frameworks, including user‑centred design, Agile, Lean practices, and the software delivery lifecycle.
Experience managing multiple projects and deadlines concurrently.
Strong stakeholder management skills across a wide range of sectors and organisational levels.
Excellent communication skills, with the ability to work collaboratively in multidisciplinary teams and build awareness across broader audiences.
Proven ability to help teams plan and prioritise work effectively, understanding necessary trade‑offs.
Comfortable in a servant leadership role, ensuring teams are cohesive and clear on their objectives.
Desirable Experience
Experience in delivering change within large, complex environments using Agile methodologies.
Familiarity with tools such as Jira, Trello, or other project management platforms.
Knowledge of trends and innovations in digital transformation and project management.
Technical Skills
Agile (Scrum, Kanban)
Lean practices
User-centered design frameworks
Software delivery lifecycle understanding
Managing multiple projects and deadlines simultaneously
Running Agile ceremonies (stand‑ups, sprint planning, retrospectives)
Risk and issue management
Project documentation and reporting
Jira, Trello, or equivalent project management tools
Collaboration tools (Confluence, Slack, Microsoft Teams)
Facilitating team communication and alignment
Managing client relationships and expectations
Supporting proposal and pitch development
Leading and coaching teams through change
Assessing change readiness and adapting plans accordingly
Monitoring project budgets and profitability
Aligning delivery with business revenue goals
Behaviours
Collaborative and adaptable takes full ownership of project delivery while fostering clear communication and strong relationships with clients and teams.
Proactive in problem‑solving and risk management, with a client‑focused approach.
Demonstrates resilience under pressure and a commitment to continuous improvement and knowledge sharing. Inspires positivity and teamwork to drive successful project outcomes.
Embodies Manifesto’s values, championing purpose‑driven work and fostering a positive team culture.
PACT Values
Purpose -
The beating heart of our organisation—the impact we make on people, places, and the planet. Purpose is our driving force and at the core of our organisation.
Accountability -
As we apply flexibility, pace and growth through our self‑organisation, we are accountable to all of our stakeholders.
Craft -
Craft highlights our dedication to bringing precision, problem‑solving, and creativity to our work, both with our clients and internally.
Togetherness -
Togetherness is ‘how’ we work – it captures the energy, fun, and user‑centred approach that we embrace. It signifies the collaborative spirit we bring to our work, including people at every level and creating a sense of belonging to our teams.
EEO Statement
We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio‑economic backgrounds.
Don’t meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.
#J-18808-Ljbffr