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Strategic Capacity Planning & Forecasting Specialist (Remote)

Hilton, Lincoln, NE, United States


Hilton is looking for a Senior Analyst in Capacity Planning & Forecasting to join their Customer Care Team. This pivotal role involves balancing guest experiences, service level performance, and cost optimization across global contact centers. The ideal candidate will use advanced business intelligence tools and predictive models to drive headcount and hiring strategies. Experience in capacity planning and proficiency in SQL and Python are essential. The position offers excellent travel perks and growth opportunities.
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