Strategic Capacity Planning & Forecasting Specialist (Remote)

Hilton is looking for a Senior Analyst, focusing on Capacity Planning and Forecasting. Located in Jacksonville, this role involves optimizing headcount strategies across customer care contact centers. Responsibilities include leading workforce management initiatives, collaborating with partners to manage staffing requirements, and utilizing advanced tools for data analysis. A Bachelor's degree in a quantitative field and proficiency in SQL and Python are preferred. The ideal candidate will have strong communication skills and experience in predictive modeling.
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