Tier 2 Support Specialist — AI Handoff & Compliance

JobInterview is seeking a Customer Support Specialist (Tier 2) located in Mission, Kansas. This role is pivotal in bridging automated AI interactions with complex human needs, ensuring resolutions align with the 2026 EU AI Act standards. The Specialist will manage high-stakes escalations, optimizing efficiency between AI systems and human customers. The position requires handling standard business hours and occasional travel. Strong problem-solving and communication skills are essential for success in this role.
#J-18808-Ljbffr