AWM, Marcus by Goldman Sachs, Fraud Product Manager, Associate, Dallas (Richards
Goldman Sachs Bank AG, Richardson, TX, United States
AWM, Marcus by Goldman Sachs, Fraud Product Manager, Associate, Dallas (Richardson) location_on Richardson, Texas, United States
YOUR IMPACT
Are you a consumer-oriented product leader looking to apply your analytical and creative skills to deliver breakthrough financial products and frictionless customer experiences? Goldman Sachs is looking for a Fraud Product Manager to join the growing Product team within the Assets & Wealth Management Division. The ideal candidate is extremely resourceful with prior experience managing/launching successful products, leading agile teams, and driving decision-making across cross functional groups.
As a Fraud Movement Product Manager, you will be responsible for the implementation of fraud controls throughout the end-to-end customer lifecycle, including account opening, transaction initiation, and servicing. You will engage with key stakeholders across business, product, engineering, and brand teams to develop, prioritize and own a part of the product roadmap for Goldman Sachs. You will drive the agile development process to deliver new features and functionality, identifying and measuring key metrics to ensure a best-in-class customer experience across our web and mobile properties.
This is an opportunity to make an impact in the industry – delivering value to the customer through delightful UX and thoughtfully curated features. In this role, you will join a team committed to superior customer experience, operating at a fast pace to enhance the US Deposits product line.
HOW YOU WILL FULFILL YOUR POTENTIAL
Lead cross functional teams to define and design differentiated products and experiences across the customer cycle.
Define feature development, build consensus among stakeholders and partner with engineers and designers to deliver high quality experiences.
Analyze quantitative and qualitative customer feedback to inform product strategy and pipeline development.
Research industry trends and features to develop and pitch recommendations for the product roadmap.
Define new features to be built, write user stories and acceptance criteria, and groom stories with developers and designers.
Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience.
Interface with our customers to build delightful experiences.
Own and drive a product roadmap to meet business goals, achieve key performance indicators, and provide a world‑class customer experience.
BASIC QUALIFICATIONS
2-3 years of product management experience in a fast‑paced, agile product development environment.
Experience working in fraud prevention and/or detection.
Experience leading cross functional teams and managing/launching successful products.
Proficient in Excel, PowerPoint, JIRA and Confluence.
PREFERRED QUALIFICATIONS
Technical knowledge (including HTML/CSS/JS/SQL).
Experience in technical product management.
OTHER SKILLS
Proven analytical skills and problem solving ability paired with meticulous attention to detail.
Self‑motivated and proactive team player who takes ownership of and accountability for projects.
Strong organizational skills with an ability to effectively manage competing priorities.
Strong relationship‑building skills.
Ability to communicate complex issues to a wide array of internal stakeholders.
Desire to work in a fast‑paced environment, consistently adhering to strict deadlines and evolving priorities.
EQUAL OPPORTUNITY EMPLOYER
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
HEALTHCARE & MEDICAL INSURANCE
We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short‑term disability, long‑term disability, life, accidental death, labor accident and business travel accident insurance.
FINANCIAL WELLNESS & RETIREMENT
We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.
HEALTH SERVICES
We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state‑of‑the‑art on‑site health centers in certain offices.
FITNESS
To encourage employees to live a healthy and active lifestyle, some of our offices feature on‑site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre‑approved amount).
CHILD CARE & FAMILY CARE
We offer on‑site child care centers that provide full‑time and emergency back‑up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.
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YOUR IMPACT
Are you a consumer-oriented product leader looking to apply your analytical and creative skills to deliver breakthrough financial products and frictionless customer experiences? Goldman Sachs is looking for a Fraud Product Manager to join the growing Product team within the Assets & Wealth Management Division. The ideal candidate is extremely resourceful with prior experience managing/launching successful products, leading agile teams, and driving decision-making across cross functional groups.
As a Fraud Movement Product Manager, you will be responsible for the implementation of fraud controls throughout the end-to-end customer lifecycle, including account opening, transaction initiation, and servicing. You will engage with key stakeholders across business, product, engineering, and brand teams to develop, prioritize and own a part of the product roadmap for Goldman Sachs. You will drive the agile development process to deliver new features and functionality, identifying and measuring key metrics to ensure a best-in-class customer experience across our web and mobile properties.
This is an opportunity to make an impact in the industry – delivering value to the customer through delightful UX and thoughtfully curated features. In this role, you will join a team committed to superior customer experience, operating at a fast pace to enhance the US Deposits product line.
HOW YOU WILL FULFILL YOUR POTENTIAL
Lead cross functional teams to define and design differentiated products and experiences across the customer cycle.
Define feature development, build consensus among stakeholders and partner with engineers and designers to deliver high quality experiences.
Analyze quantitative and qualitative customer feedback to inform product strategy and pipeline development.
Research industry trends and features to develop and pitch recommendations for the product roadmap.
Define new features to be built, write user stories and acceptance criteria, and groom stories with developers and designers.
Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience.
Interface with our customers to build delightful experiences.
Own and drive a product roadmap to meet business goals, achieve key performance indicators, and provide a world‑class customer experience.
BASIC QUALIFICATIONS
2-3 years of product management experience in a fast‑paced, agile product development environment.
Experience working in fraud prevention and/or detection.
Experience leading cross functional teams and managing/launching successful products.
Proficient in Excel, PowerPoint, JIRA and Confluence.
PREFERRED QUALIFICATIONS
Technical knowledge (including HTML/CSS/JS/SQL).
Experience in technical product management.
OTHER SKILLS
Proven analytical skills and problem solving ability paired with meticulous attention to detail.
Self‑motivated and proactive team player who takes ownership of and accountability for projects.
Strong organizational skills with an ability to effectively manage competing priorities.
Strong relationship‑building skills.
Ability to communicate complex issues to a wide array of internal stakeholders.
Desire to work in a fast‑paced environment, consistently adhering to strict deadlines and evolving priorities.
EQUAL OPPORTUNITY EMPLOYER
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
HEALTHCARE & MEDICAL INSURANCE
We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short‑term disability, long‑term disability, life, accidental death, labor accident and business travel accident insurance.
FINANCIAL WELLNESS & RETIREMENT
We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.
HEALTH SERVICES
We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state‑of‑the‑art on‑site health centers in certain offices.
FITNESS
To encourage employees to live a healthy and active lifestyle, some of our offices feature on‑site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre‑approved amount).
CHILD CARE & FAMILY CARE
We offer on‑site child care centers that provide full‑time and emergency back‑up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.
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