Experienced Quick Lane Service Advisor - 45K - 80K+
Green Ford, Greensboro, NC, United States
Experienced Quick Lane Service Advisor
Green Ford, located in Greensboro, NC, seeks an experienced Quick Lane Service Advisor.
Responsibilities
Ensure that customers receive prompt, courteous, and professional service throughout the life‑cycle of their servicing or repairs
Strategically distribute work between technicians to maximize workflow efficiency
Address technical questions regarding vehicle issues, services, repairs, and warranties
Ensure customer satisfaction meets or exceeds company standards
Order parts and tools as necessary/directed
Encourage all around compliance regarding applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Make service recommendations based on vehicle mileage and multi‑point inspection reports
Maintain or exceed repair order sales and hours per repair averages set by management
Qualifications
Professional, well‑groomed personal appearance
Outgoing and friendly personality
Ability to diplomatically manage others
Proficient in multitasking and time management
Confident and capable communication skills
History of service and sales success
Self‑motivated team player who can also work alone in an unsupervised environment
Clean driving record and valid driver’s license
Available to work Saturdays
Benefits
Medical Plan
Dental Plan
Vision Plan
401(K) Plan
Opportunities for advancement
Paid Vacation
Closed on Sundays
Equal Opportunity Employer
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, etc., as protected by federal, state or local laws.
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Green Ford, located in Greensboro, NC, seeks an experienced Quick Lane Service Advisor.
Responsibilities
Ensure that customers receive prompt, courteous, and professional service throughout the life‑cycle of their servicing or repairs
Strategically distribute work between technicians to maximize workflow efficiency
Address technical questions regarding vehicle issues, services, repairs, and warranties
Ensure customer satisfaction meets or exceeds company standards
Order parts and tools as necessary/directed
Encourage all around compliance regarding applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Make service recommendations based on vehicle mileage and multi‑point inspection reports
Maintain or exceed repair order sales and hours per repair averages set by management
Qualifications
Professional, well‑groomed personal appearance
Outgoing and friendly personality
Ability to diplomatically manage others
Proficient in multitasking and time management
Confident and capable communication skills
History of service and sales success
Self‑motivated team player who can also work alone in an unsupervised environment
Clean driving record and valid driver’s license
Available to work Saturdays
Benefits
Medical Plan
Dental Plan
Vision Plan
401(K) Plan
Opportunities for advancement
Paid Vacation
Closed on Sundays
Equal Opportunity Employer
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, etc., as protected by federal, state or local laws.
#J-18808-Ljbffr