Strategic Capacity Planning & Forecasting Specialist (Remote)

Hilton is seeking a Senior Analyst for Capacity Planning & Forecasting to join their innovative Customer Care Team. In this role, you will be integral in developing headcount and hiring strategies for Hilton's contact centers worldwide. Key responsibilities include leading partnerships, utilizing advanced analytics, and providing actionable insights. Candidates should have experience in capacity planning, quantitative analysis, and proficiency with BI tools like MicroStrategy and Power BI. Engagement in exciting projects and generous travel perks are part of what we offer.
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