Global Capacity Planning & Forecasting Lead (Remote)

Hilton is looking for a Senior Analyst in Capacity Planning & Forecasting, based in Dallas, TX or Remote. The role involves leading headcount strategies in customer care, using tools like Python and Power BI to optimize service level performance and operational cost. You will analyze data trends, work with partners, and communicate actionable insights to leadership. The ideal candidate has experience in contact centers, a strong quantitative background, and effective communication skills. Incredible travel perks, stock purchase options, and mental health resources are part of the benefits package.
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