Service Desk Tech Lead — Mentorship & Training

Leidos is seeking an experienced Technical Lead for their Norfolk, VA office. The role involves providing Tier I assistance, mentoring agents, leading technical training sessions, and monitoring performance. Applicants should have 1-3 years of experience, a high school diploma or equivalent, and relevant certifications. The company offers competitive pay and benefits, including health and wellness programs, income protection, paid leave, and retirement options.
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