Patient Access Advocate-PRN (Scheduled as Needed)
Hendricks Regional Health, Danville, IN, United States
Patient Access Advocate-PRN (Scheduled as Needed) page is loaded## Patient Access Advocate-PRN (Scheduled as Needed)locations:
Danville, INtime type:
Part timeposted on:
Posted Todayjob requisition id:
R-16091**Job Summary :**Serves the needs of patients, associates, and third party payers through the accurate, effective, and efficient completion of Patient Access and Revenue Cycle tasks.**Job Description****Essential Responsibilities:**1.
Welcome all patients and visitors with a smile and provide a positive first impression2. Abide by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights – Must maintain high regard for confidentiality
3. Process pre-registration or registration for all patient types without creating duplicate medical record numbers or duplicate account numbers including:* Scan insurance card(s)* Read and interpret insurance responses* Obtain appropriate signature on forms* Direct/transport the patient to the appropriate department or unit* Refer self-pay patients to navigator to convert patient to Medicaid or Health Exchange* Provides estimates to patients upon request* Collect patient copays according to guidelines* Perform other general administrative tasks as requested by supervisors**PBX Operator Responsibilities, in addition to other duties, may:*** Operates switchboard and handles announcements over public address system.* Handles emergency code situations, including overhead paging, in-house paging and contacting the proper authorities.* Responsible for forwarding mail to discharged patients.* Receives, records and relays messages for doctors participating in the Physicians' answering service. Contacts other physicians (not connected with the service) as needed by hospital personnel. Utilizes Diagnotes on-call system appropriately by logging all documentation in Notes. Maintaining "special instructions" including coverage changes, clearing "special instructions" when appropriate. Maintaining on-call schedules.* Notifies supervisor of all changes and/or problems that should be entered into Diagnotes on-call system, operators phone book, code guidelines, etc.* Relays/posts information in all appropriate places.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. **Education and Experience Required:*** High school diploma or equivalent preferred.* 1 – 3 years of customer service, administrative and/or data entry experience required* 1 – 3 years of experience in a healthcare environment preferred* Experience with database software applications desiredSpecific vocational preparation includes occupationally significant vocational training or preferred on-the-job computer and switchboard experience.
Medical terminology and healthcare business office experience would be helpful.**Work Shift :**4th Shift (United States of America)**Scheduled Weekly Hours :**0
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Danville, INtime type:
Part timeposted on:
Posted Todayjob requisition id:
R-16091**Job Summary :**Serves the needs of patients, associates, and third party payers through the accurate, effective, and efficient completion of Patient Access and Revenue Cycle tasks.**Job Description****Essential Responsibilities:**1.
Welcome all patients and visitors with a smile and provide a positive first impression2. Abide by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights – Must maintain high regard for confidentiality
3. Process pre-registration or registration for all patient types without creating duplicate medical record numbers or duplicate account numbers including:* Scan insurance card(s)* Read and interpret insurance responses* Obtain appropriate signature on forms* Direct/transport the patient to the appropriate department or unit* Refer self-pay patients to navigator to convert patient to Medicaid or Health Exchange* Provides estimates to patients upon request* Collect patient copays according to guidelines* Perform other general administrative tasks as requested by supervisors**PBX Operator Responsibilities, in addition to other duties, may:*** Operates switchboard and handles announcements over public address system.* Handles emergency code situations, including overhead paging, in-house paging and contacting the proper authorities.* Responsible for forwarding mail to discharged patients.* Receives, records and relays messages for doctors participating in the Physicians' answering service. Contacts other physicians (not connected with the service) as needed by hospital personnel. Utilizes Diagnotes on-call system appropriately by logging all documentation in Notes. Maintaining "special instructions" including coverage changes, clearing "special instructions" when appropriate. Maintaining on-call schedules.* Notifies supervisor of all changes and/or problems that should be entered into Diagnotes on-call system, operators phone book, code guidelines, etc.* Relays/posts information in all appropriate places.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. **Education and Experience Required:*** High school diploma or equivalent preferred.* 1 – 3 years of customer service, administrative and/or data entry experience required* 1 – 3 years of experience in a healthcare environment preferred* Experience with database software applications desiredSpecific vocational preparation includes occupationally significant vocational training or preferred on-the-job computer and switchboard experience.
Medical terminology and healthcare business office experience would be helpful.**Work Shift :**4th Shift (United States of America)**Scheduled Weekly Hours :**0
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