Case Manager - Superior Futures for Youth / Rapid Rehousing Programs
Upper Michigan, Inc., Houghton, MI, United States
Case Manager – Superior Futures for Youth / Rapid Rehousing Programs
Job Category: Professional
Requisition Number: CASEM009547
Posted: April 22, 2026
Full‑Time, Hybrid
Rate: $23 USD per hour
Location: Calumet, MI 49913, USA
Travel Required: Yes (up to 75% of the time, occasional overnight travel)
Description
Lutheran Social Services of Wisconsin and Upper Michigan (LSS) seeks a dedicated Case Manager to support youth and young adults ages 12–24 experiencing homelessness through the Superior Futures for Youth (SFFY) program, and to provide 10 hours per week of support for the Rapid Re‑Housing (RRH) program for adults and families experiencing literal homelessness.
Essential Duties and Responsibilities
Conduct assessments, develop case plans, and provide ongoing case management for youth ages 12–24.
Coordinate community, social, and mental health services to meet client needs.
Maintain accurate case records, prepare required reports, and participate in hearings as needed.
Build strong relationships with clients, partners, and community agencies.
Attend trainings, staff meetings, and community events; represent LSS professionally.
Support agency quality initiatives and perform additional duties as assigned.
Manage a small caseload of up to six households experiencing literal homelessness.
Meet with clients, document services, and assist with securing permanent housing within 60 days.
Support employment‑related goals and promote long‑term housing stability.
Attend county meetings related to RRH programming.
Assist with housing searches, applications, and landlord communication.
Submit monthly rent checks and coordinate rental assistance for eligible clients.
Provide resources and referrals to community partners for needs outside RRH’s light‑touch scope.
Maintain communication with landlords and partners to support client stability.
Education & Experience
Bachelor’s degree in social work, sociology, psychology, or a related field, or an equivalent combination of education and experience (subject to COA/contract requirements).
Minimum of two years of professional experience.
Strong knowledge of counseling and casework principles, social service systems, community resources, and relevant regulations.
Understanding of human behavior, group dynamics, and social issues.
Ability to provide professional social work services, manage time effectively, build relationships, and prepare detailed reports.
Certificates, Licenses, and Registrations
Valid driver’s license, reliable transportation, and ability to meet LSS driving and insurance requirements.
State certification such as CSW or CPC is preferred.
Travel Requirements
Frequent local travel; use of personal vehicle required (mileage reimbursed).
Ability to travel throughout the service area up to 75% of the time; occasional overnight travel may be required.
Benefits
Medical, dental, and vision insurance
Flexible Spending Accounts for dependent and health care
Paid Time Off and 10 paid holidays
Early earned wage access through UKG Wallet
Annual raises prioritized for staff
Premium access to the Calm wellness app
Employee Assistance Program
Service awards and recognition programs
Public Service Loan Forgiveness (PSLF) eligibility, plus assistance navigating the program
EEO Statement
LSS is an Equal Opportunity Employer (EOE). Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, review the Know Your Rights notice from the Department of Labor.
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Job Category: Professional
Requisition Number: CASEM009547
Posted: April 22, 2026
Full‑Time, Hybrid
Rate: $23 USD per hour
Location: Calumet, MI 49913, USA
Travel Required: Yes (up to 75% of the time, occasional overnight travel)
Description
Lutheran Social Services of Wisconsin and Upper Michigan (LSS) seeks a dedicated Case Manager to support youth and young adults ages 12–24 experiencing homelessness through the Superior Futures for Youth (SFFY) program, and to provide 10 hours per week of support for the Rapid Re‑Housing (RRH) program for adults and families experiencing literal homelessness.
Essential Duties and Responsibilities
Conduct assessments, develop case plans, and provide ongoing case management for youth ages 12–24.
Coordinate community, social, and mental health services to meet client needs.
Maintain accurate case records, prepare required reports, and participate in hearings as needed.
Build strong relationships with clients, partners, and community agencies.
Attend trainings, staff meetings, and community events; represent LSS professionally.
Support agency quality initiatives and perform additional duties as assigned.
Manage a small caseload of up to six households experiencing literal homelessness.
Meet with clients, document services, and assist with securing permanent housing within 60 days.
Support employment‑related goals and promote long‑term housing stability.
Attend county meetings related to RRH programming.
Assist with housing searches, applications, and landlord communication.
Submit monthly rent checks and coordinate rental assistance for eligible clients.
Provide resources and referrals to community partners for needs outside RRH’s light‑touch scope.
Maintain communication with landlords and partners to support client stability.
Education & Experience
Bachelor’s degree in social work, sociology, psychology, or a related field, or an equivalent combination of education and experience (subject to COA/contract requirements).
Minimum of two years of professional experience.
Strong knowledge of counseling and casework principles, social service systems, community resources, and relevant regulations.
Understanding of human behavior, group dynamics, and social issues.
Ability to provide professional social work services, manage time effectively, build relationships, and prepare detailed reports.
Certificates, Licenses, and Registrations
Valid driver’s license, reliable transportation, and ability to meet LSS driving and insurance requirements.
State certification such as CSW or CPC is preferred.
Travel Requirements
Frequent local travel; use of personal vehicle required (mileage reimbursed).
Ability to travel throughout the service area up to 75% of the time; occasional overnight travel may be required.
Benefits
Medical, dental, and vision insurance
Flexible Spending Accounts for dependent and health care
Paid Time Off and 10 paid holidays
Early earned wage access through UKG Wallet
Annual raises prioritized for staff
Premium access to the Calm wellness app
Employee Assistance Program
Service awards and recognition programs
Public Service Loan Forgiveness (PSLF) eligibility, plus assistance navigating the program
EEO Statement
LSS is an Equal Opportunity Employer (EOE). Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, review the Know Your Rights notice from the Department of Labor.
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