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Clinical Supervisor

Minnesota Council of Nonprofits, Minneapolis, MN, United States


Nexus Family Healing is looking to hire a

Clinical Supervisor

to join our newest youth crisis and stabilization center in Hennepin County!

This new youth crisis and stabilization center is a 13‑bed, short‑term residential service for Hennepin County youth with complex mental and behavioral health issues looking for appropriate care. The service will help reduce the number of youth who are stuck in inappropriate care settings such as emergency rooms, police stations, juvenile detention or unstable home situations and provide treatment and therapeutic supports while triage, assessment, and transition planning take place with families.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Pay and Schedule
Full‑time onsite opportunity
Location: 1800 Chicago Avenue in Minneapolis
Starting at $80,000‑$85,000 annually
Sign on bonus available

Nexus’ Comprehensive Benefits Include
Four weeks paid time off (PTO) in the first year of employment
Multiple options for health insurance coverage
No‑cost life insurance
Short/long‑term disability insurance
401(k) match
Talkspace Therapy Benefit for the whole family
Hinge Health Benefit for the whole family
Carrot Fertility Benefit
Tuition assistance and training opportunities
Advancement pathways and internal promotion
And much more!

Position Summary
The Clinical Supervisor oversees, leads, and develops staff and manages daily operations within the service area, providing leadership to the clinical team and meeting budgeted census projections.

Primary Responsibilities
Clinical Planning & Service Delivery
Develop, implement, and maintain operational and clinical policies, procedures and systems that support efficient and effective delivery of services.
Foster a trauma‑informed care environment; establish and maintain a positive clinical culture and implement necessary changes.
Advise on daily decisions, problem‑solve, and provide hands‑on direction of all staff, monitoring the healthy functioning of the clinical environment.
Contribute to the creation and implementation of the organization’s vision and strategic initiatives; guide staff toward agency goals and objectives.
Continuously monitor client treatment and implement improvements and enhancements as warranted; identify and analyze potential or current opportunities and risk factors within the service area.
Collaborate with service leadership to evaluate long‑term strategic changes that support the clinical process.

Clinical Strategy
Collaborate with CQI (Quality) to assess and interpret service and performance data; identify client and service trends, risk, outcomes, and compliance opportunities.
Maintain accountability and oversight of clinical processes, team performance, and service outcomes; provide direct, individual, family, and group therapies to clients when applicable.
Facilitate engagement, collaboration, and address concerns of clients and families.
Understand the training needs of the service area and collaborate with Nexus home office to ensure staff attend required trainings.
Regularly assess and review staff performance, client needs, and service requirements.

Service & Treatment Plans
Participate in the evaluation of prospective clients; ensure staff readiness and understanding of service area expectations.
Oversee the development and implementation of service and treatment plans.
Ensure client assessments are conducted per established standards and guidelines.
Abide by necessary licensing requirements and guidelines.
Ensure reports and records documentation are produced accurately, maintained consistently, timely, confidentially, and professionally.

Employee Selection, Training & Performance Evaluation
Participate in interviewing and hiring, orient, mentor, train, and develop staff while ensuring compliance with organizational and licensing guidelines.
Monitor and facilitate staff skill development regarding service and treatment plans and documentation preparation.
Provide performance feedback on an ongoing basis and conduct formal evaluations with constructive, developmental feedback.
Model, support, and mentor staff in the Nexus philosophy and treatment modalities.
Consult with Human Resources on employee corrective actions or performance improvement opportunities.

Staff Monitoring & Service Area Policy
Ensure confidentiality regarding client background and treatment; comply with Nexus privacy policies.
Communicate and interact honestly, positively, respectfully, and professionally.
Adhere to and monitor compliance with safety and health codes and procedures for staff, clients, and the facility; identify compliance opportunities.
Conduct inspections of service areas, review client records, and resolve health and safety concerns promptly.
Demonstrate acceptance and respect toward diversity including gender, race, age, culture, ethnicity, class, religion, sexual preference, disability, and gender identity.

Budget Participation
Participate in the development and accountability of the budget.

Required Education and Licensure
Master’s degree in Social Services, Social Work, Clinical Counseling, Psychology, or related field.
Must obtain or be working toward licensure as LGSW, LISW, LAMFT, LPC.
Experience in adolescent, adult, and family‑based behavioral counseling and/or clinical experience.
Valid driver’s license required; meet state regulatory and Home Office driving requirements.
Ability to build strong relationships with diverse individuals or communities; understand their unique needs and challenges.
Open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.

Preferred Education and Experience
Five years of experience in adolescent, adult, and family‑based behavioral counseling and/or residential experience.
Two years supervisory experience.
Licensure preferred.

Our ICARE Values
Innovation: leading the way and implementing creative, cutting‑edge ideas and approaches.
Compassion: listening, honoring differences, and showing respect, kindness, empathy, care, and concern.
Agility: exhibiting flexibility and adapting quickly.
Responsiveness: being quick, positive, and accurate.
Excellence: demonstrating quality results that surpass ordinary standards.

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