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Appointment Coordinator

Prestige Dental Care, St Louis, MO, United States


Job Description
Job Description

The Appointment Coordinator plays a vital role in ensuring the healthcare provider's schedule is efficiently managed and optimized for maximum productivity. This position requires someone who is prompt, courteous, and reliable, with strong communication skills to handle patient interactions, calls, and referrals. The ideal candidate thrives in a collaborative environment and is committed to maintaining an organized office schedule while supporting the team and welcoming patients warmly.

Responsibilities

Manage and optimize the provider’s daily schedule using industry-specific scheduling systems

Answer incoming calls promptly and courteously

Greet patients upon arrival and facilitate a positive first impression

Coordinate referral communications with external offices

Schedule new and existing patient appointments efficiently

Collaborate closely with team members to maintain smooth office operations

Ensure the provider schedule is consistently full and well-organized

Preferred Qualifications

Some experience in customer service preferred

High School Diploma or equivalent