Front Desk Coordinator - Full Time
RestorixHealth, Howell, MI, United States
Front Desk Medical Coordinator
At RestorixHealth, our mission is simple…to restore health and improve the quality of life – and access to care – for patients with wounds.
We are seeking a customer service driven Front Desk Medical Coordinator for our state‑of‑the‑art wound care facilities. Responsible for scheduling patients, pre‑certification, insurance verification, charge entry and daily reconciliations, this position will wear many hats. Individuals who have had success in this role typically have experience in medical coding, billing and/or pre‑certification. The ideal candidate is tech‑savvy, self‑motivated, works well independently and as part of a team. Ongoing training will provide you the tools to be successful in your role.
What We Offer
Monday - Friday schedule, no weekends
Benefits include:
Medical, Dental and Vision Insurance
Health Savings Account (with employer match) and Flexible Spending Accounts (General Purpose, Limited Purpose and Dependent Care)
Employer‑Paid Basic Life Insurance, AD&D and Short‑Term Disability
Short‑Term Disability and Long‑Term Disability; Voluntary Buy‑Up Life Insurance (for self, spouse & children)
Voluntary Accident, Critical Illness and Hospital Indemnity Plans
Employee Assistance Program
Pet Care Discount Program
Generous Paid Time Off and Paid Holidays
401(k) Retirement Plan (with employer match)
Internal ongoing educational/training opportunities
Competitive compensation
Continuous coaching & mentorship
What You’ll Do
Schedule HBO Therapy or wound care visits, utilizing hospital software/systems and RXH’s EMR system
Book appointments based on time, staffing, equipment and supplies
Confirm registration information with the patient and/or responsible party
Verify specific insurance benefits and obtain preauthorization for wound care procedures
Enter charge information into hospital charge entry systems in accordance with policy
Perform daily patient schedule reconciliations and account for outstanding superbills
Ensure patient satisfaction and provide professional support to patients and staff
Qualifications
High school diploma or equivalent
Experience in a front‑desk role in a hospital outpatient or medical practice setting preferred
Intermediate Microsoft Office skills (Word, Excel, Outlook)
Exceptional customer service skills, able to promote a positive environment
Ability to maintain confidentiality per HIPAA regulations
RestorixHealth is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.
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At RestorixHealth, our mission is simple…to restore health and improve the quality of life – and access to care – for patients with wounds.
We are seeking a customer service driven Front Desk Medical Coordinator for our state‑of‑the‑art wound care facilities. Responsible for scheduling patients, pre‑certification, insurance verification, charge entry and daily reconciliations, this position will wear many hats. Individuals who have had success in this role typically have experience in medical coding, billing and/or pre‑certification. The ideal candidate is tech‑savvy, self‑motivated, works well independently and as part of a team. Ongoing training will provide you the tools to be successful in your role.
What We Offer
Monday - Friday schedule, no weekends
Benefits include:
Medical, Dental and Vision Insurance
Health Savings Account (with employer match) and Flexible Spending Accounts (General Purpose, Limited Purpose and Dependent Care)
Employer‑Paid Basic Life Insurance, AD&D and Short‑Term Disability
Short‑Term Disability and Long‑Term Disability; Voluntary Buy‑Up Life Insurance (for self, spouse & children)
Voluntary Accident, Critical Illness and Hospital Indemnity Plans
Employee Assistance Program
Pet Care Discount Program
Generous Paid Time Off and Paid Holidays
401(k) Retirement Plan (with employer match)
Internal ongoing educational/training opportunities
Competitive compensation
Continuous coaching & mentorship
What You’ll Do
Schedule HBO Therapy or wound care visits, utilizing hospital software/systems and RXH’s EMR system
Book appointments based on time, staffing, equipment and supplies
Confirm registration information with the patient and/or responsible party
Verify specific insurance benefits and obtain preauthorization for wound care procedures
Enter charge information into hospital charge entry systems in accordance with policy
Perform daily patient schedule reconciliations and account for outstanding superbills
Ensure patient satisfaction and provide professional support to patients and staff
Qualifications
High school diploma or equivalent
Experience in a front‑desk role in a hospital outpatient or medical practice setting preferred
Intermediate Microsoft Office skills (Word, Excel, Outlook)
Exceptional customer service skills, able to promote a positive environment
Ability to maintain confidentiality per HIPAA regulations
RestorixHealth is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.
#J-18808-Ljbffr