Front Desk Coordinator - Full Time
RestorixHealth, Holly, MI, United States
Front Desk Medical Coordinator
At RestorixHealth, our mission is simple…to restore health and improve the quality of life – and access to care – forpatients with wounds.
We are seeking a customer service driven Front Desk Medical Coordinator for our state of the art wound care facilities. Responsible for scheduling patients, precertification, insurance verification, charge entry and daily reconciliations, this position will wear many hats. Individuals who have found success in this role have had previous experience in medical coding, billing and/or pre-certification. The ideal candidate is tech savvy, self‑motivated and works well independently and as part of a team. Ongoing training will provide you the tools to be successful in your role.
What We Offer:
RestorixHealth is proud to provide employees with a comprehensive and attractive benefits program which includes the following:
Medical, Dental and Vision Insurance
Health Savings Account (with employer match) and Flexible Spending Accounts (General Purpose, Limited Purpose and Dependent Care)
Employer‑Paid Basic Life Insurance, AD&D and Short‑Term Disability
Voluntary Buy‑Up Life Insurance (for self, spouse & children), Short‑Term Disability and Long‑Term Disability
Voluntary Accident, Critical Illness and Hospital Indemnity Plans
Employee Assistance Program
Pet Care Discount Program
Generous Paid Time Off and Paid Holidays
401(k) Retirement Plan (with employer match)
Internal ongoing educational/training opportunities
Competitive compensation
What You’ll Do:
Schedule HBO Therapy or wound care visit, utilizing hospital software/systems as well as RXH’s EMR system
Book appointments appropriately based on time, staffing, equipment and supplies
Confirm all registration information with the patient and or responsible party
Verify specific insurance benefits and obtain preauthorization for wound care procedures
Patient visit charge information to be provided by wound center personnel and provided to the respective billing/finance departments or entered directly into hospital charge entry systems in accordance with hospital policies and acceptable standards
Perform daily patient schedule: charge entry reconciliations and account for all outstanding superbills
Ensure patient satisfaction and provide professional patient and staff support
Qualifications:
High school diploma or equivalent
Experience in front desk role in a hospital outpatient or medical practice setting preferred
Exceptional customer service skills, able to promote a positive environment.
Ability to maintain confidentiality, per HIPPA regulations
RestorixHealth is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.
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At RestorixHealth, our mission is simple…to restore health and improve the quality of life – and access to care – forpatients with wounds.
We are seeking a customer service driven Front Desk Medical Coordinator for our state of the art wound care facilities. Responsible for scheduling patients, precertification, insurance verification, charge entry and daily reconciliations, this position will wear many hats. Individuals who have found success in this role have had previous experience in medical coding, billing and/or pre-certification. The ideal candidate is tech savvy, self‑motivated and works well independently and as part of a team. Ongoing training will provide you the tools to be successful in your role.
What We Offer:
RestorixHealth is proud to provide employees with a comprehensive and attractive benefits program which includes the following:
Medical, Dental and Vision Insurance
Health Savings Account (with employer match) and Flexible Spending Accounts (General Purpose, Limited Purpose and Dependent Care)
Employer‑Paid Basic Life Insurance, AD&D and Short‑Term Disability
Voluntary Buy‑Up Life Insurance (for self, spouse & children), Short‑Term Disability and Long‑Term Disability
Voluntary Accident, Critical Illness and Hospital Indemnity Plans
Employee Assistance Program
Pet Care Discount Program
Generous Paid Time Off and Paid Holidays
401(k) Retirement Plan (with employer match)
Internal ongoing educational/training opportunities
Competitive compensation
What You’ll Do:
Schedule HBO Therapy or wound care visit, utilizing hospital software/systems as well as RXH’s EMR system
Book appointments appropriately based on time, staffing, equipment and supplies
Confirm all registration information with the patient and or responsible party
Verify specific insurance benefits and obtain preauthorization for wound care procedures
Patient visit charge information to be provided by wound center personnel and provided to the respective billing/finance departments or entered directly into hospital charge entry systems in accordance with hospital policies and acceptable standards
Perform daily patient schedule: charge entry reconciliations and account for all outstanding superbills
Ensure patient satisfaction and provide professional patient and staff support
Qualifications:
High school diploma or equivalent
Experience in front desk role in a hospital outpatient or medical practice setting preferred
Exceptional customer service skills, able to promote a positive environment.
Ability to maintain confidentiality, per HIPPA regulations
RestorixHealth is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.
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