SAP Order to Cash Analyst

* Support the Lead O2C Architect in end‐to‐end execution of the SAP Order to Cash workstream, including configuration, EDI/IDoc/API interfaces, output/forms, security roles, testing, L3 escalations, and service request management — using SAP Joule AI to accelerate troubleshooting and analysis.* Coordinate with Sales, Customer Service, Logistics, Warehouse, and Finance teams to gather requirements, resolve issues, and drive improvements across O2C processes using Joule AI‐powered insights.* Manage internal and external resources to deliver operational support, ERP enhancements, and transformation initiatives within the O2C value stream.* Develop estimates, solution options, and deployment plans for O2C projects; leverage Joule AI for documentation, impact analysis, and test coverage recommendations.* Support strategies and next‐generation O2C capabilities on SAP S/4HANA and SAP BTP (Integration Suite/CPI, extensions, workflows).* Maintain and update Solution Manager / SAP Cloud ALM documentation, including process flows, specs, test scripts, and master data governance — using Joule AI where applicable.* Support accuracy and governance for customer master, pricing, partner functions, shipping, delivery, and billing master data domains.* Provide compliance, audit, SoD, and cost‐optimization support, using Joule AI to surface anomalies or evidence gaps.* Monitor and troubleshoot integrations with EDI partners, 3PLs, WMS/EWM, CRM, transportation systems, and customer portals — using Joule AI for error pattern recognition.* Contribute to S/4HANA transformation activities including fit‐to‐standard workshops, SIT/UAT cycles, data validation, cutover readiness, and hypercare stabilization.* Drive continuous improvement through workflow optimization, automation, and Joule AI–assisted operational insights.* - Perform ad‐hoc O2C and ERP tasks supporting PHINIA’s digital and cloud transformation initiatives* Bachelor’s degree in Computer Science, Information Systems, Engineering, or related discipline* 3–6 years of experience in SAP Order to Cash processes (SD, Shipping, Delivery, Billing, WM).* Hands‐on exposure to SAP configuration basics, order management flows, pricing, output/forms, delivery/transportation processes, and billing execution.* Experience troubleshooting IDocs, EDI messages, and integration issues with trading partners or 3PLs.* Familiarity with SAP S/4HANA concepts, Fiori apps, and O2C simplifications is preferred.M16* Understanding of warehouse execution basics (WM or EWM)—inbound/outbound flows, picking/packing, shipping data.* Familiarity with ITIL processes (Incident/Problem/Change) in an operational SAP environment.* Automotive or manufacturing experience is highly desired due to EDI and O2C process complexity* Responsible, reliable, and detail‐oriented with strong follow‐through.* Strong communication skills with the ability to collaborate across business and IT teams.* Analytical mindset with strong problem‐solving abilities* SAP S/4HANA Sales (C\_TS460) or SD certification — preferred.* SAP Activate Explorer/Project Essentials — plus.* ITIL Foundation — plus**CAREER OPPORTUNITIES**We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies and future vision. We offer a strong local presence and interesting global opportunities. Start your future with PHINIA now!Join the PHINIA team and be a part of an industry-leading company in fuel systems, aftermarket distribution, and combustion technologies. As we drive the transition to alternative fuels and hydrogen combustion, we're seeking talents who want to have a positive impact on the future of transportation. Established relationships with global OEMs and a focus on balanced and synergistic exposure among multiple markets, PHINIA is the place to be.”
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