Mac-Driven Service Desk Technician (L2)

Covestic Inc is seeking a Help Desk Technician in New York, NY to provide exceptional support primarily in Mac environments. The ideal candidate will have over 2 years of experience in a Help Desk role, strong interpersonal skills, and the ability to troubleshoot complex user requests effectively. Responsibilities include supporting network connectivity, assisting with user access problems, and leading in ticket processes. If you value technology and excellent customer service, this role may be for you.
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