NICE CXone Engineer — Healthcare Contact Center Analytics

Vheda, Inc. seeks a NICE CXone Engineer in Columbia, Maryland, to enhance virtual health engagement. Candidates must have 3+ years of experience administering NICE CXone or similar platforms, strong call center operations knowledge, and technical troubleshooting skills. The role offers a competitive salary range of $100,000–$127,000 per year along with comprehensive benefits like medical coverage, unlimited paid time off, and 401(k) plan.
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