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MEDICAL APPOINTMENT CLERK - MCCONNELL AFB, KS

General Infomatics, Inc., Gypsum, KS, United States


At General Infomatics, Inc we pride ourselves on providing program support, healthcare services, strategic technology solutions, and knowledge management to U.S. government agencies worldwide, under standards of integrity, trust and a commitment to excellence.

Medical Appointment Clerk – Full‑Time Contract Position
Location: McConnell AFB, KS. (Monday to Friday, 0700 a.m. – 400 p.m.)

Main Responsibilities and Duties

Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests.

Maintains appointment schedules using a government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS) and validates eligibility through the Defense Eligibility Report System (DEERS).

Receives and electronically delivers telephone messages (t‑cons) to PCMs and/or clinic nurses by using the government computer system, standard protocols and individual clinic guidelines as needed.

Performs general office tasks such as operating personal computers, copiers, fax machines and telephone systems.

Qualifications, Skills and Requirements

High school or GED diploma

At least six months of experience in medical office scheduling

Typing speed of at least 50 WPM on a computer keyboard

Basic knowledge of the following systems: Armed Forces Health Longitudinal Technology Application (AHLTA), Composite Health Care Systems (CHCS), MHS GENESIS, and Defense Enrollment Eligibility Reporting System (DEERS)

Clear spoken and written communication in English

Excellent customer service and adaptability

General medical ethics and telephone etiquette

Ability to follow instructions and procedures in detail

Basic Life Support Certification

U.S. Citizen or legal alien fully authorized to work in the United States

Must be able to pass a background investigation and a thorough job verification

The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.

Salary and Benefits

$17.20 an hour

Health & Welfare Benefits

Vacations, holidays and sick leave

Equal opportunity/affirmative action employer.

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