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Medical Appointment Clerk

General Infomatics, Inc. (GI), Gypsum, KS, United States


At General Infomatics, Inc we pride ourselves on providing program support, healthcare services, strategic technology solutions, and knowledge management to US government agencies worldwide, under standards of integrity, trust and a commitment to excellence.

Medical Appointment Clerk - Full‑Time Contract Position
Full‑time contract position at McConnell AFB, KS, Monday to Friday, 0700a to 1600p.

Main Responsibilities and Duties

Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging, or other appointment request methods.

Maintains appointment schedules using a government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS) and validates eligibility through the Defense Eligibility Report System (DEERS).

Receives and electronically delivers telephone messages (t‑cons) to PCMs and/or clinic nurses using the government computer system, standard protocols and individual clinic guidelines as needed.

Qualifications, Skills and Requirements

High school or GED diploma

At least six months of experience in medical office scheduling

Ability to type a minimum of 50 WPM on a computer keyboard

Ability to operate office equipment such as personal computers, copiers, fax machines and telephone systems

Desired knowledge in the following systems:

Armed Forces Health Longitudinal Technology Application (AHLTA), Composite Health Care systems (CHCS), and/or MHS GENESIS; Defense Enrollment Eligibility Reporting System (DEERS)

Ability to speak and communicate clearly in English

Excellent customer service and adaptability

General medical ethics and telephone etiquette

Ability to follow instructions and procedures in detail

Basic Life Support Certification

US Citizen or legal alien fully authorized to work in the United States

Must be able to pass a background investigation

Must be able to pass a US government background check and a thorough job verification

The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.

Salary and Benefits

$17.20 an hour

Health & Welfare Benefits

Vacations, holidays and sick leave

We encourage our Veterans and Military Spouses to apply and self-identify during the recruitment process.

Equal opportunity/Affirmative action employer.

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