Patient Materials Transporter
White Plains Hospital, White Plains, NY, United States
Position Summary
The Patient/Materials Transporter receives errands, transports, or rounds assignments from the Dispatcher or his designee. The transporter arrives at the department and identifies themselves to the staff and patient, informs the patient where they are transporting them to, delivers the patient to the appropriate destination, and alerts the staff there of their arrival. All this is accomplished in a timely manner, utilizing correct body mechanics and assuring a customer service demeanor. Material rounds are made hourly to all departments for delivery and pick up of items.
Essential Functions and Responsibilities
Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
Performs assigned tasks of transport of patients or materials according to policy.
Able to organize and care for equipment.
Integrates safety, patient rights, and infection control methods into work practice.
Utilizes appropriate steps in the decision‑making process to include recognition and priority setting related to transport and departmental issues; addresses issues with appropriate actions.
Participates in Performance Improvement Initiatives.
Attends mandatory in‑services.
Adheres to all WPHC policies and procedures including dress code, code of conduct, customer service, attendance, and submission of annual physical.
Collaborates and communicates with the health‑care team.
Completes competency requirements.
Performs all other related duties as assigned.
Education and Experience Requirements
High School Diploma.
Successful completion of departmental orientation.
Core Competencies
Teamwork & Adaptability.
Acts as a Professional Role Model.
Excellent Communication Skills (both verbal and written).
Attention to Detail.
Planning & Organizing.
Stress Tolerance.
Physical/Mental Demands, Requirements and Work Environment
May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) database and may be accessed through the hospital’s Intranet site (Employee Tools/SDS Access). A copy of the SDS database can also be found at the hospital switchboard, saved on a disc.
Must be physically able to frequently push/pull/lift heavy objects more than 50 lbs with a minimum of one (1) assist or assistive device; perform difficult manipulative, arm–hand steadiness and hand–eye coordination skills; walk and stand for prolonged periods of time.
Must have the ability to concentrate on fine detail with interruption and attend to tasks for more than 60 minutes at a time.
Individual must be able to understand theories behind customer service and timely transports.
Primary Population Served
Neonatal (birth – 28 days)
Patients with exceptional communication needs
Infant (29 days – less than 1 year)
Patients with developmental delays
Pediatric (1 – 12 years)
Patients at end of life
Adolescent (13 – 17 years)
Patients under isolation precautions
Adult (18 – 64 years)
Patients with cultural needs
Geriatric (> 65 years)
All populations
Bariatric Patients with weight‑related comorbidities
Non‑patient care population
Salary Range: $38,546.82 – $57,820.23 (based on FT employment)
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The Patient/Materials Transporter receives errands, transports, or rounds assignments from the Dispatcher or his designee. The transporter arrives at the department and identifies themselves to the staff and patient, informs the patient where they are transporting them to, delivers the patient to the appropriate destination, and alerts the staff there of their arrival. All this is accomplished in a timely manner, utilizing correct body mechanics and assuring a customer service demeanor. Material rounds are made hourly to all departments for delivery and pick up of items.
Essential Functions and Responsibilities
Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
Performs assigned tasks of transport of patients or materials according to policy.
Able to organize and care for equipment.
Integrates safety, patient rights, and infection control methods into work practice.
Utilizes appropriate steps in the decision‑making process to include recognition and priority setting related to transport and departmental issues; addresses issues with appropriate actions.
Participates in Performance Improvement Initiatives.
Attends mandatory in‑services.
Adheres to all WPHC policies and procedures including dress code, code of conduct, customer service, attendance, and submission of annual physical.
Collaborates and communicates with the health‑care team.
Completes competency requirements.
Performs all other related duties as assigned.
Education and Experience Requirements
High School Diploma.
Successful completion of departmental orientation.
Core Competencies
Teamwork & Adaptability.
Acts as a Professional Role Model.
Excellent Communication Skills (both verbal and written).
Attention to Detail.
Planning & Organizing.
Stress Tolerance.
Physical/Mental Demands, Requirements and Work Environment
May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) database and may be accessed through the hospital’s Intranet site (Employee Tools/SDS Access). A copy of the SDS database can also be found at the hospital switchboard, saved on a disc.
Must be physically able to frequently push/pull/lift heavy objects more than 50 lbs with a minimum of one (1) assist or assistive device; perform difficult manipulative, arm–hand steadiness and hand–eye coordination skills; walk and stand for prolonged periods of time.
Must have the ability to concentrate on fine detail with interruption and attend to tasks for more than 60 minutes at a time.
Individual must be able to understand theories behind customer service and timely transports.
Primary Population Served
Neonatal (birth – 28 days)
Patients with exceptional communication needs
Infant (29 days – less than 1 year)
Patients with developmental delays
Pediatric (1 – 12 years)
Patients at end of life
Adolescent (13 – 17 years)
Patients under isolation precautions
Adult (18 – 64 years)
Patients with cultural needs
Geriatric (> 65 years)
All populations
Bariatric Patients with weight‑related comorbidities
Non‑patient care population
Salary Range: $38,546.82 – $57,820.23 (based on FT employment)
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