Receptionist/Escrow Assistant (in office)
First American Financial Corp., Duluth, MN, United States
What You’ll Do
Greet, interact, and assist visitors and customers; answer and direct incoming phone calls; receive, sort and route mail.
Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title.
Communicate regularly with customers during the escrow process flow.
Interpret various agreements as they relate to escrow closings.
Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience.
What You’ll Bring
Passion for helping customers while maintaining a professional and positive attitude.
Excellent verbal and written communication with both internal teams and external customers.
Problem solver with strong organizational skills, detail oriented, a natural curiosity with an eagerness to learn.
Thrives in contributing to a team working together to deliver beyond customer expectations.
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies.
High school diploma or equivalent.
2+ years escrow-related experience preferred.
What We Offer
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
EEO Statement
First American is an equal opportunity employer in every sense of the term.
#J-18808-Ljbffr
Greet, interact, and assist visitors and customers; answer and direct incoming phone calls; receive, sort and route mail.
Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title.
Communicate regularly with customers during the escrow process flow.
Interpret various agreements as they relate to escrow closings.
Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience.
What You’ll Bring
Passion for helping customers while maintaining a professional and positive attitude.
Excellent verbal and written communication with both internal teams and external customers.
Problem solver with strong organizational skills, detail oriented, a natural curiosity with an eagerness to learn.
Thrives in contributing to a team working together to deliver beyond customer expectations.
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies.
High school diploma or equivalent.
2+ years escrow-related experience preferred.
What We Offer
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
EEO Statement
First American is an equal opportunity employer in every sense of the term.
#J-18808-Ljbffr