Senior DevOps Site Reliability Engineer Information Technology North Andover, MA
The Reynolds and Reynolds Company, Andover, MA, United States
Job Overview
TSD Mobility Solutions, an affiliate of Reynolds and Reynolds, is seeking a Senior DevOps Site Reliability Engineer to join our team and play a key role in the reliability, automation, and delivery of our software products. You’ll work across a diverse environment—including AWS cloud infrastructure and on‑premises data centre deployments—with a focus on building and maintaining the automated pipelines that keep our software moving safely and efficiently. If you thrive in a collaborative environment and love solving complex delivery challenges, we’d love to hear from you!
Responsibilities
Design, build, and maintain CI/CD pipelines using Jenkins to automate build and deployment workflows across multiple products
Manage and optimize cloud infrastructure on AWS, including EC2, S3, RDS, Lambda, VPCs, IAM, and related services
Develop and maintain automated deployment pipelines targeting on‑premises data centre environments and AWS cloud infrastructure, including Windows IIS and Linux‑based systems
Partner closely with development teams to improve deployment processes, system reliability, and performance
Track and manage infrastructure work and project delivery through Azure DevOps
Drive automation initiatives to reduce manual toil and improve consistency across environments
Contribute to incident response, root cause analysis, and long‑term reliability improvements
Mentor junior team members and help shape DevOps best practices across the organization
Qualifications
5+ years of experience in a DevOps, infrastructure, or site reliability engineering role
Hands‑on experience with AWS services and cloud infrastructure management
Experience building and managing automated deployment pipelines to on‑premises and cloud environments
Proficiency deploying and managing applications on Windows Server / IIS, including configuration, app pools, and deployment automation
Solid working knowledge of Linux system administration, including process management, file systems, permissions, and shell environments
Proficiency with Jenkins for build automation and deployment pipelines
Experience using Azure DevOps for project tracking and workflow management
Solid scripting skills in Bash, Python, and PowerShell
Familiarity with infrastructure‑as‑code and configuration management tools such as Terraform or Ansible
Strong understanding of networking and security fundamentals as they relate to deployment pipelines
Excellent communication skills and a collaborative approach to problem‑solving
Experience automating IIS deployments using tools such as Web Deploy (MSDeploy) or PowerShell DSC (preferred)
Experience with containerization technologies such as Docker and Kubernetes (preferred)
AWS certifications (Solutions Architect, DevOps Engineer, etc.) (preferred)
Familiarity with monitoring and observability tools (Datadog, Grafana, CloudWatch, etc.) (preferred)
Training
On the job training.
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family.
Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Professional development and training
Promotion from within
Paid vacation and sick days
Eight paid holidays
Referral bonuses
Reynolds and Reynolds promotes a healthy lifestyle by providing a non‑smoking environment. Reynolds and Reynolds is an equal opportunity employer.
#J-18808-Ljbffr
TSD Mobility Solutions, an affiliate of Reynolds and Reynolds, is seeking a Senior DevOps Site Reliability Engineer to join our team and play a key role in the reliability, automation, and delivery of our software products. You’ll work across a diverse environment—including AWS cloud infrastructure and on‑premises data centre deployments—with a focus on building and maintaining the automated pipelines that keep our software moving safely and efficiently. If you thrive in a collaborative environment and love solving complex delivery challenges, we’d love to hear from you!
Responsibilities
Design, build, and maintain CI/CD pipelines using Jenkins to automate build and deployment workflows across multiple products
Manage and optimize cloud infrastructure on AWS, including EC2, S3, RDS, Lambda, VPCs, IAM, and related services
Develop and maintain automated deployment pipelines targeting on‑premises data centre environments and AWS cloud infrastructure, including Windows IIS and Linux‑based systems
Partner closely with development teams to improve deployment processes, system reliability, and performance
Track and manage infrastructure work and project delivery through Azure DevOps
Drive automation initiatives to reduce manual toil and improve consistency across environments
Contribute to incident response, root cause analysis, and long‑term reliability improvements
Mentor junior team members and help shape DevOps best practices across the organization
Qualifications
5+ years of experience in a DevOps, infrastructure, or site reliability engineering role
Hands‑on experience with AWS services and cloud infrastructure management
Experience building and managing automated deployment pipelines to on‑premises and cloud environments
Proficiency deploying and managing applications on Windows Server / IIS, including configuration, app pools, and deployment automation
Solid working knowledge of Linux system administration, including process management, file systems, permissions, and shell environments
Proficiency with Jenkins for build automation and deployment pipelines
Experience using Azure DevOps for project tracking and workflow management
Solid scripting skills in Bash, Python, and PowerShell
Familiarity with infrastructure‑as‑code and configuration management tools such as Terraform or Ansible
Strong understanding of networking and security fundamentals as they relate to deployment pipelines
Excellent communication skills and a collaborative approach to problem‑solving
Experience automating IIS deployments using tools such as Web Deploy (MSDeploy) or PowerShell DSC (preferred)
Experience with containerization technologies such as Docker and Kubernetes (preferred)
AWS certifications (Solutions Architect, DevOps Engineer, etc.) (preferred)
Familiarity with monitoring and observability tools (Datadog, Grafana, CloudWatch, etc.) (preferred)
Training
On the job training.
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family.
Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Professional development and training
Promotion from within
Paid vacation and sick days
Eight paid holidays
Referral bonuses
Reynolds and Reynolds promotes a healthy lifestyle by providing a non‑smoking environment. Reynolds and Reynolds is an equal opportunity employer.
#J-18808-Ljbffr