
External Expert Partnership Manager, Specialty Care
GlaxoSmithKline, Poland, NY, United States
External Expert Partnership Manager, Specialty Care
We are looking for an External Expert Partnership Manager, Specialty Care to drive sustained brand advocacy among top External Experts (KOLs/clinical experts) across our Specialty therapy area portfolio. You will own end-to-end planning and execution of commercial advocacy activities and field interactions that generate actionable insights, remove advocacy barriers, and support brand financial and competitive performance—while consistently demonstrating strong ethics and compliance.
Responsibilities
Develop, own, and execute tailored commercial advocacy plans for top External Experts, aligned to brand strategy and portfolio priorities.
Plan and deliver high-impact External Expert activities (e.g., peer-to-peer sessions, expert case reviews, speaker forums, congress engagements) that drive advocacy and peer influence.
Build and sustain trusted, two-way relationships with top External Experts; ensure interactions are documented and compliant with applicable standards.
Conduct field visits to gather and address actionable insights on clinical decision-making, challenges, and advocacy barriers.
Partner cross-functionally (e.g., Marketing, Medical Affairs) to align advocacy efforts with brand and organizational objectives.
Identify and remove barriers to advocacy (clinical, perceptual, access, behavioural) by co-designing mitigation plans with cross-functional partners and External Experts.
Maintain high-quality engagement reporting and insight capture in Veeva/CRM (or equivalent).
Monitor competitor activity and External Expert perspectives; provide timely competitive intelligence and tactical recommendations.
Ensure all external engagement is compliant with company policies, local regulations, and Medical/Legal/Regulatory requirements.
Act as an internal advocate and coach on expert engagement best practice, insight generation, and commercial execution.
Location:
Poland (field-based; travel required)
Qualifications
Master's / bachelor’s degree in Life Sciences, Business, Marketing or related area; graduate degree (MBA or equivalent) is a plus.
Degree in life sciences, pharmacy, or a clinical background is highly valued.
Proven experience (5+) in pharmaceutical commercial, medical affairs, or KOL/external expert management in field-based roles, with success engaging top-tier experts.
Demonstrable track record influencing clinical practice, executing high-value expert activities, and contributing to brand commercial performance.
Experience using Veeva (or equivalent CRM) for expert engagement and insight capture.
Strategic, patient-focused, and commercially astute, with strong problem-solving skills.
Excellent relationship building, influencing, and facilitation skills with clinical experts.
Strong planning and execution skills; comfortable working independently with frequent travel.
High integrity, with strong adherence to compliance and ethical standards.
Benefits
Opportunity to shape advocacy strategy and impact patient outcomes in a high-priority Specialty portfolio.
High-visibility, cross‑functional role with strong exposure to commercial leadership.
Field‑based autonomy with support from a collaborative team.
Professional development opportunities and a performance‑driven culture grounded in values and compliance.
Career at one of the leading global healthcare companies.
Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit).
Life insurance and pension plan.
Private medical package with additional preventive healthcare services for employees and their eligible counterparts.
Sports cards (Multisport).
Possibilities of development within the role and company’s structure.
Personalized learning approach.
Extensive support of work life balance.
Supportive community and integration events.
The annual base salary in Poland for new hires in this position ranges from PLN 207,000 to PLN 345,000 gross, taking into account a number of factors including the candidate’s skills, experience, education level and the market rate for the role. Depending on the role and internal policies, the position may also be eligible for a bonus (if applicable and based on defined, non-discretionary criteria) and/or awards for exceptional performance (granted at the employer’s discretion). All statutory benefits will be maintained in accordance with Polish law. Other benefits may also be offered, which may include private healthcare, additional paid days off, life insurance, private pension plan and fully paid parental leave & care of family member leave. More detailed information on the total reward package applicable to your role will be supplied during the recruitment process. Salary ranges for other locations are shown because some markets have pay transparency laws that require salary information on job postings, and those locations are potential job sites for this role. If salary ranges are not displayed in the job posting for a specific location or country, the relevant compensation will be discussed during the recruitment process. Please note salaries vary by country based on the market rate for the role.
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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We are looking for an External Expert Partnership Manager, Specialty Care to drive sustained brand advocacy among top External Experts (KOLs/clinical experts) across our Specialty therapy area portfolio. You will own end-to-end planning and execution of commercial advocacy activities and field interactions that generate actionable insights, remove advocacy barriers, and support brand financial and competitive performance—while consistently demonstrating strong ethics and compliance.
Responsibilities
Develop, own, and execute tailored commercial advocacy plans for top External Experts, aligned to brand strategy and portfolio priorities.
Plan and deliver high-impact External Expert activities (e.g., peer-to-peer sessions, expert case reviews, speaker forums, congress engagements) that drive advocacy and peer influence.
Build and sustain trusted, two-way relationships with top External Experts; ensure interactions are documented and compliant with applicable standards.
Conduct field visits to gather and address actionable insights on clinical decision-making, challenges, and advocacy barriers.
Partner cross-functionally (e.g., Marketing, Medical Affairs) to align advocacy efforts with brand and organizational objectives.
Identify and remove barriers to advocacy (clinical, perceptual, access, behavioural) by co-designing mitigation plans with cross-functional partners and External Experts.
Maintain high-quality engagement reporting and insight capture in Veeva/CRM (or equivalent).
Monitor competitor activity and External Expert perspectives; provide timely competitive intelligence and tactical recommendations.
Ensure all external engagement is compliant with company policies, local regulations, and Medical/Legal/Regulatory requirements.
Act as an internal advocate and coach on expert engagement best practice, insight generation, and commercial execution.
Location:
Poland (field-based; travel required)
Qualifications
Master's / bachelor’s degree in Life Sciences, Business, Marketing or related area; graduate degree (MBA or equivalent) is a plus.
Degree in life sciences, pharmacy, or a clinical background is highly valued.
Proven experience (5+) in pharmaceutical commercial, medical affairs, or KOL/external expert management in field-based roles, with success engaging top-tier experts.
Demonstrable track record influencing clinical practice, executing high-value expert activities, and contributing to brand commercial performance.
Experience using Veeva (or equivalent CRM) for expert engagement and insight capture.
Strategic, patient-focused, and commercially astute, with strong problem-solving skills.
Excellent relationship building, influencing, and facilitation skills with clinical experts.
Strong planning and execution skills; comfortable working independently with frequent travel.
High integrity, with strong adherence to compliance and ethical standards.
Benefits
Opportunity to shape advocacy strategy and impact patient outcomes in a high-priority Specialty portfolio.
High-visibility, cross‑functional role with strong exposure to commercial leadership.
Field‑based autonomy with support from a collaborative team.
Professional development opportunities and a performance‑driven culture grounded in values and compliance.
Career at one of the leading global healthcare companies.
Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit).
Life insurance and pension plan.
Private medical package with additional preventive healthcare services for employees and their eligible counterparts.
Sports cards (Multisport).
Possibilities of development within the role and company’s structure.
Personalized learning approach.
Extensive support of work life balance.
Supportive community and integration events.
The annual base salary in Poland for new hires in this position ranges from PLN 207,000 to PLN 345,000 gross, taking into account a number of factors including the candidate’s skills, experience, education level and the market rate for the role. Depending on the role and internal policies, the position may also be eligible for a bonus (if applicable and based on defined, non-discretionary criteria) and/or awards for exceptional performance (granted at the employer’s discretion). All statutory benefits will be maintained in accordance with Polish law. Other benefits may also be offered, which may include private healthcare, additional paid days off, life insurance, private pension plan and fully paid parental leave & care of family member leave. More detailed information on the total reward package applicable to your role will be supplied during the recruitment process. Salary ranges for other locations are shown because some markets have pay transparency laws that require salary information on job postings, and those locations are potential job sites for this role. If salary ranges are not displayed in the job posting for a specific location or country, the relevant compensation will be discussed during the recruitment process. Please note salaries vary by country based on the market rate for the role.
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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