Veterinary Client Service Representative
Accreditation Council for Graduate Medical Education, Warwick, RI, United States
Veterinary Client Service Representative
Full-time
Warwick, RI
Eye Care for Animals Warwick, a Thrive Pet Healthcare partner, is looking for a friendly, service-driven Client Service Representative (CSR) to join our talented team. If you enjoy a fast-paced environment, love helping people and their pets, and take pride in providing great hospitality, we’d love to meet you!
In this role, you’ll support pet parents, help keep appointments running smoothly, and contribute to a positive experience for every client and patient. The ideal candidate is empathetic, dependable, and communicates clearly and professionally in person, on the phone, and online.
Responsibilities
Greet clients and their pets warmly, making everyone feel valued and comfortable
Schedule and manage appointments efficiently to keep the clinic running smoothly
Communicate clearly and professionally in person, over the phone, and online
Handle client inquiries and concerns with empathy, patience, and professionalism
Support the veterinary team by maintaining a welcoming and organized front desk environment
Qualifications
A genuine love for pets and the people who care for them
Veterinary medicine experience is highly preferred
Excellent communication skills and emotional intelligence
Dependable, punctual, and consistently positive attitude
Ability to stay calm, composed, and solution-focused in a fast-paced environmentCommitment to creating a welcoming, professional, and caring client experience
Benefits
Competitive pay
401(k) with employer match
Mental health resources, including easy access to therapy through Lyra Health
Paid parental leave
Purr-ental leave for when you adopt a pet
Subsidized backup childcare and elder care
Expert advice, support, and network discounts for fertility and family planning
FREE CE courses
Pet perks and veterinary service discounts
Student loan support tools and assistance
Compensation
Compensation is negotiable based on experience and credentials, with an expected starting range of $20/hour to $25/hour. The actual compensation will carefully consider a wide range of factors including your skills, qualifications, experience, and location.
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Full-time
Warwick, RI
Eye Care for Animals Warwick, a Thrive Pet Healthcare partner, is looking for a friendly, service-driven Client Service Representative (CSR) to join our talented team. If you enjoy a fast-paced environment, love helping people and their pets, and take pride in providing great hospitality, we’d love to meet you!
In this role, you’ll support pet parents, help keep appointments running smoothly, and contribute to a positive experience for every client and patient. The ideal candidate is empathetic, dependable, and communicates clearly and professionally in person, on the phone, and online.
Responsibilities
Greet clients and their pets warmly, making everyone feel valued and comfortable
Schedule and manage appointments efficiently to keep the clinic running smoothly
Communicate clearly and professionally in person, over the phone, and online
Handle client inquiries and concerns with empathy, patience, and professionalism
Support the veterinary team by maintaining a welcoming and organized front desk environment
Qualifications
A genuine love for pets and the people who care for them
Veterinary medicine experience is highly preferred
Excellent communication skills and emotional intelligence
Dependable, punctual, and consistently positive attitude
Ability to stay calm, composed, and solution-focused in a fast-paced environmentCommitment to creating a welcoming, professional, and caring client experience
Benefits
Competitive pay
401(k) with employer match
Mental health resources, including easy access to therapy through Lyra Health
Paid parental leave
Purr-ental leave for when you adopt a pet
Subsidized backup childcare and elder care
Expert advice, support, and network discounts for fertility and family planning
FREE CE courses
Pet perks and veterinary service discounts
Student loan support tools and assistance
Compensation
Compensation is negotiable based on experience and credentials, with an expected starting range of $20/hour to $25/hour. The actual compensation will carefully consider a wide range of factors including your skills, qualifications, experience, and location.
#J-18808-Ljbffr