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Medical Assistant II (CMA/RMA)

Mosaic Health, LLC., Fort Myers, FL, United States


**Job Description Summary**Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, Georgia, and

Texas, Millennium Healthcare is the largest independent physician group in the state of Florida and one of the

largest in the United States. At Millennium Physician Group, our employees are the foundation of our success.

Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere

that empowers you to seek better ways to deliver care to our patients and their families. We also promise to

care for you as an individual and help you grow in your role

The Certified/Registered Medical Assistant II (CMA/RMA) is responsible for providing high-quality,

compassionate clinical and administrative support to physicians, hospitalists, and other healthcare

professionals in both outpatient and hospital settings. This role ensures efficient patient flow, accurate

documentation, and exceptional patient care through coordination, education, and hands-on service delivery

while adhering to established clinical guidelines, provider supervision standards, and organizational policies.**How will you make an impact & Requirements****Location: 14350 Metropolis Ave. Ft. Myers, FL****Hours: Monday-Friday 8-5**Responsibilities

• Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories,

and reviewing medication and allergy information.

• Assists providers during examinations, minor procedures, wound care, and diagnostic testing while

ensuring patient comfort and safety.

• Performs EKGs, immunizations, and specimen collection in accordance with policy and competency

standards.

• Prepares, labels, and processes laboratory samples and point-of-care tests accurately.

• Maintains infection control, safety protocols, and equipment calibration across all clinical areas.

• Supports providers with patient triage, care coordination, and transitions across clinical settings.

• Provides patient education regarding medications, treatment plans, chronic condition management,

and preventive care.

• Accurately document clinical data, provider instructions, and patient updates in the electronic health

record (EHR).

• Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to

ensure timely care.

• Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as

needed.

• Monitors inventory levels and prepares examination or procedure rooms with required supplies and

equipment.

• Participates in performance improvement initiatives, clinical audits, and safety drills to support

continuous quality improvement.

• Facilitates communication among patients, providers, and interdisciplinary teams to ensure

coordinated, patient-centered care.

• Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.

• Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient

populations.

• Demonstrate excellent guest service to internal team members and patients.

• Performs other related duties as assigned.

Qualifications

• High school diploma or equivalent required.

• 1+ years of experience as a Certified / Registered Medical Assistant in a healthcare setting.

• Certified or Registered Medical Assistant (CMA, RMA, or CCMA) credential required.

• Maintains active certification and participate in continuing education to ensure ongoing competency

and compliance with credentialing standards.

• Prior clinical or internship experience preferred but not required.

• Graduate of an accredited Medical Assistant program required.

• Basic Life Support (BLS) certification required.

• Bilingual (English/Spanish) preferred.

• Familiarity with electronic health record (EHR) systems.

• Skilled in obtaining and documenting vital signs (blood pressure, temperature, pulse, respiration, SpO[2],

height, and weight).

• Proficient in EKG administration and other routine diagnostic procedures as directed by the provider.

• Knowledge of infection control, universal precautions, and sterile technique.

• Competent in assisting with minor procedures, patient preparation, and clinical room setup.

• Proficient in medical terminology, documentation accuracy, and appointment scheduling.

• Ability to manage multiple priorities, follow workflows, and maintain confidentiality.

• Excellent communication, customer service, and team collaboration skills.

• Demonstrates professionalism, accountability, and teamwork consistent with the organization’s

mission, vision, and values.

• Committed to continuous learning, patient-centered care, and upholding quality and safety standards.

• Ability to work independently in a fast-paced, cross-functional environment.

Physical Demands

• Sedentary work. Exerng up to 10 pounds of force occasionally and/or negligible amount of force

frequently or constantly to li, carry, push, pull, or otherwise move objects. Repeve moon.

Substanal movements (moons) of the wrists, hands, and/or fingers. The worker must have close

visual acuity to perform an acvity such as: preparing and analyzing data and figures; transcribing;

viewing a computer terminal; extensive reading. Ability to li to 15 lbs. independently not to exceed

50 lbs. without help.

Equal Employment Opportunity

• MPG is committed to equal employment opportunities. We will not discriminate against employees or

applicants for employment in employment opportunities or practices based on race, color, sex

(including pregnancy), genetic information, sexual orientation, religion, physical or mental disability,

age, military or veteran status, marital status, familial status, national origin, or any other legally

protected class.

• Equal opportunity applies to all areas of the employment relationship, including hiring, promotions,

training, terminations, working conditions, pay, and other terms and conditions of employment.

• Millennium Physician Group (MPG) is committed to the full inclusion of all qualified individuals. In

keeping with our commitment, MPG will take steps to assure that people with disabilities are provided

reasonable accommodations. Accordingly, if reasonable accommodation is required to fully

participate in the job application or interview process, to perform the essential functions of the

position, and/or to receive all other benefits and privileges of employment, contact

HRbenefits@mpgus.com.Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. The Business Units which comprise Mosaic Health are multi-payer and serve nearly one million consumers across 19 states, providing them with access to high quality primary care, integrated care teams, personalized navigation, expanded digital access, and specialized services for higher-need populations. Through Mosaic Health, health plans and employers have an even stronger care provider partner that delivers affordability and superior experiences for their members and employees, including value-based primary care capacity integrated with digital patient engagement and navigation. Each of the companies within Mosaic Health provide unique offerings that together promise to improve individuals' health and wellbeing, while helping care providers deliver higher quality care. For more information, please visit www.mosaichealth.com.Mosaic Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity
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