Medical Assistant II (CMA/RMA)
Millennium Physician Group, Englewood, FL, United States
Job Description Summary
Founded in 2008, Millennium Healthcare is a leading independent physician group headquartered in Fort Myers, Florida, with additional offices in Florida, North Carolina, Georgia, and Texas.
The Certified/Registered Medical Assistant II (CMA/RMA) provides high‑quality, compassionate clinical and administrative support to physicians, hospitalists, and other healthcare professionals in both outpatient and hospital settings. Responsibilities include ensuring efficient patient flow, accurate documentation, and exceptional patient care through coordination, education, and hands‑on service delivery while adhering to established clinical guidelines, provider supervision standards, and organizational policies.
Responsibilities
Conduct comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information.
Assist providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety.
Perform EKGs, immunizations, and specimen collection in accordance with policy and competency standards.
Prepare, label, and process laboratory samples and point‑of‑care tests accurately.
Maintain infection control, safety protocols, and equipment calibration across all clinical areas.
Support providers with patient triage, care coordination, and transitions across clinical settings.
Provide patient education regarding medications, treatment plans, chronic condition management, and preventive care.
Accurately document clinical data, provider instructions, and patient updates in the electronic health record (EHR).
Schedule, confirm, and track patient appointments, referrals, authorizations, and test results to ensure timely care.
Verify insurance coverage and assist with prior authorizations, billing, and coding processes as needed.
Monitor inventory levels and prepare examination or procedure rooms with required supplies and equipment.
Participate in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement.
Facilitate communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient‑centered care.
Maintain confidentiality and adhere to HIPAA, OSHA, infection control, and all compliance standards.
Uphold compassionate, culturally competent care while maintaining sensitivity to diverse patient populations.
Demonstrate excellent guest service to internal team members and patients.
Perform other related duties as assigned.
Qualifications
High school diploma or equivalent required.
At least 1 year of experience as a Certified/Registered Medical Assistant in a healthcare setting.
Certified or registered medical assistant credential (CMA, RMA, or CCMA) required.
Maintain active certification and complete continuing education to ensure ongoing competency and compliance with credentialing standards.
Graduate of an accredited medical assistant program required.
Basic Life Support (BLS) certification required.
Bilingual (English/Spanish) preferred.
Familiarity with electronic health record (EHR) systems.
Skilled in obtaining and documenting vital signs (blood pressure, temperature, pulse, respiration, SpO₂, height, and weight).
Proficient in EKG administration and other routine diagnostic procedures as directed by the provider.
Knowledge of infection control, universal precautions, and sterile technique.
Competent in assisting with minor procedures, patient preparation, and clinical room setup.
Proficient in medical terminology, documentation accuracy, and appointment scheduling.
Ability to manage multiple priorities, follow workflows, and maintain confidentiality.
Excellent communication, customer service, and team collaboration skills.
Demonstrates professionalism, accountability, and teamwork consistent with the organization’s mission, vision, and values.
Committed to continuous learning, patient‑centered care, and upholding quality and safety standards.
Ability to work independently in a fast‑paced, cross‑functional environment.
Physical Demands
Work is primarily sedentary. Requires the ability to exert up to 10 pounds of force occasionally and to lift, carry, push, pull, or otherwise move objects up to 15 pounds independently, with a maximum of 50 pounds without assistance. Repetitive motions of wrists, hands, and fingers, as well as close visual acuity for interpreting data and operating equipment, are required.
Equal Employment Opportunity
Millennium Physician Group is committed to equal employment opportunities and will not discriminate against employees or applicants for employment in any aspect of the employment relationship. The organization fully commits to inclusion and will provide reasonable accommodations for qualified individuals with disabilities. All hiring, promotions, training, terminations, working conditions, pay, and other terms and conditions of employment are based on merit and not on race, color, sex, gender identity, sexual orientation, religion, physical or mental disability, age, veteran status, marital status, familial status, national origin, or any other legally protected class.
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Founded in 2008, Millennium Healthcare is a leading independent physician group headquartered in Fort Myers, Florida, with additional offices in Florida, North Carolina, Georgia, and Texas.
The Certified/Registered Medical Assistant II (CMA/RMA) provides high‑quality, compassionate clinical and administrative support to physicians, hospitalists, and other healthcare professionals in both outpatient and hospital settings. Responsibilities include ensuring efficient patient flow, accurate documentation, and exceptional patient care through coordination, education, and hands‑on service delivery while adhering to established clinical guidelines, provider supervision standards, and organizational policies.
Responsibilities
Conduct comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information.
Assist providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety.
Perform EKGs, immunizations, and specimen collection in accordance with policy and competency standards.
Prepare, label, and process laboratory samples and point‑of‑care tests accurately.
Maintain infection control, safety protocols, and equipment calibration across all clinical areas.
Support providers with patient triage, care coordination, and transitions across clinical settings.
Provide patient education regarding medications, treatment plans, chronic condition management, and preventive care.
Accurately document clinical data, provider instructions, and patient updates in the electronic health record (EHR).
Schedule, confirm, and track patient appointments, referrals, authorizations, and test results to ensure timely care.
Verify insurance coverage and assist with prior authorizations, billing, and coding processes as needed.
Monitor inventory levels and prepare examination or procedure rooms with required supplies and equipment.
Participate in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement.
Facilitate communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient‑centered care.
Maintain confidentiality and adhere to HIPAA, OSHA, infection control, and all compliance standards.
Uphold compassionate, culturally competent care while maintaining sensitivity to diverse patient populations.
Demonstrate excellent guest service to internal team members and patients.
Perform other related duties as assigned.
Qualifications
High school diploma or equivalent required.
At least 1 year of experience as a Certified/Registered Medical Assistant in a healthcare setting.
Certified or registered medical assistant credential (CMA, RMA, or CCMA) required.
Maintain active certification and complete continuing education to ensure ongoing competency and compliance with credentialing standards.
Graduate of an accredited medical assistant program required.
Basic Life Support (BLS) certification required.
Bilingual (English/Spanish) preferred.
Familiarity with electronic health record (EHR) systems.
Skilled in obtaining and documenting vital signs (blood pressure, temperature, pulse, respiration, SpO₂, height, and weight).
Proficient in EKG administration and other routine diagnostic procedures as directed by the provider.
Knowledge of infection control, universal precautions, and sterile technique.
Competent in assisting with minor procedures, patient preparation, and clinical room setup.
Proficient in medical terminology, documentation accuracy, and appointment scheduling.
Ability to manage multiple priorities, follow workflows, and maintain confidentiality.
Excellent communication, customer service, and team collaboration skills.
Demonstrates professionalism, accountability, and teamwork consistent with the organization’s mission, vision, and values.
Committed to continuous learning, patient‑centered care, and upholding quality and safety standards.
Ability to work independently in a fast‑paced, cross‑functional environment.
Physical Demands
Work is primarily sedentary. Requires the ability to exert up to 10 pounds of force occasionally and to lift, carry, push, pull, or otherwise move objects up to 15 pounds independently, with a maximum of 50 pounds without assistance. Repetitive motions of wrists, hands, and fingers, as well as close visual acuity for interpreting data and operating equipment, are required.
Equal Employment Opportunity
Millennium Physician Group is committed to equal employment opportunities and will not discriminate against employees or applicants for employment in any aspect of the employment relationship. The organization fully commits to inclusion and will provide reasonable accommodations for qualified individuals with disabilities. All hiring, promotions, training, terminations, working conditions, pay, and other terms and conditions of employment are based on merit and not on race, color, sex, gender identity, sexual orientation, religion, physical or mental disability, age, veteran status, marital status, familial status, national origin, or any other legally protected class.
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