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Patient Care Coordinator (Dental Reception) - FT

Bedi Dental Group, Sterling, MA, United States


Patient Care Coordinator
Company:

Bedi Dental Group

Location:

2 Beverly Drive, Suite 1, Sterling, MA 01564

Compensation & Benefits
Compensation:

$20.00 - $25.00

Benefits Package:

Medical, Dental, and Vision insurance.

Short and Long-term disability.

401(k) with company match.

Paid time off (PTO) and Holidays.

About the Role
Bedi Dental Group is seeking a highly-organized and motivated Patient Care Coordinator to join our established practice. The ideal candidate will have excellent communication skills, friendly and professional demeanor and a positive attitude. We welcome Patient Care Coordinators who can multitask in a faster-paced work environment and presenting as concierge for the office and patient care experience.

Key Responsibilities

Acting as the front-of-house concierge for the patients; greeting and attending to patient concerns while leading with empathy.

Excellent phone skills, ability to handle multiple calls at once while managing front desk duties.

Booking and managing a live-document schedule to maximize daily appointments and office productivity.

Verifying patient insurance options and converge.

Consulting with patients on treatment plans and collecting co-payments.

Reliability and accountability for personal schedule and time management.

Maintaining a friendly and processional demeanor while at the front desk.

Maintaining a positive attitude with patients and staff.

Ability to work independently.

Qualifications

Previous experience working in a dental office setting is preferred for eligibility.

High school diploma or equivalent; some college preferred.

Working knowledge of computers for word processing, and records management [list computer software experience required including any specific dental software].

Eaglesoft and/or Dentrix knowledge is a plus!

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