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Patient Care Coordinator (Dental Reception) - FT

Bedi Dental Group, Worcester, MA, United States


Compensation & Benefits
$20.00 - $25.00 per hour

Medical, Dental, and Vision insurance.

Short and Long-term disability.

401(k) with company match.

Paid time off (PTO) and Holidays.

Company
Bedi Dental Group

48 Elm Street #3, Worcester, MA 01609

About The Role
Bedi Dental Group is seeking a highly-organized and motivated Patient Care Coordinator to join our established practice. The ideal candidate will have excellent communication skills, friendly and professional demeanor, and a positive attitude. We welcome Patient Care Coordinators who can multitask in a faster-paced work environment and act as concierge for the office and patient care experience. Here are a few ways that Bedi Dental supports its great team of providers and staff.

Key Responsibilities

Act as the front‑of‑house concierge for patients; greeting and attending to patient concerns while leading with empathy.

Excellent phone skills, ability to handle multiple calls at once while managing front desk duties.

Book and manage a live‑document schedule to maximize daily appointments and office productivity.

Verify patient insurance options and converge.

Consult with patients on treatment plans and collect co‑payments.

Reliability and accountability for personal schedule and time management.

Maintain a friendly and professional demeanor while at the front desk.

Maintain a positive attitude with patients and staff.

Ability to work independently.

Qualifications

Previous experience working in a dental office setting is preferred for eligibility.

High school diploma or equivalent; some college preferred.

Working knowledge of computers for word processing and records management (list computer software experience required, including any specific dental software).

Eaglesoft and/or Dentrix knowledge is a plus.

About Bedi Dental Group
We're a family of 8 offices in the Greater Boston area, with an additional office in Colchester, Vermont. Our mission is to help patients live healthier, happier lives by leading with compassion, providing proactive patient care, and working with the integrity of our providers. We believe it's possible for dentists to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more profitable and fulfilling for the dentist and their teams, but also more beneficial for the entirety of the Bedi Dental patient care experience.

Exceptional Success: Our office has established itself as a leader in the field, providing exceptional dental care and transforming smiles.

Collaborative Environment: We foster a collaborative and supportive environment where teamwork is at the heart of everything we do.

State‑of‑the‑Art Facility: Our office is equipped with the latest technologies and advanced dental equipment, enabling us to provide cutting‑edge treatments and exceptional patient experiences.

Diverse Patient Base: Our practice attracts a diverse range of patients from complex implant cases to cosmetic and reconstructive treatments.

Work‑Life Balance: We understand the importance of maintaining a healthy work‑life balance. Our practice prioritizes flexibility and offers competitive compensation packages.

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