PATIENT ACCESS SPECIALIST
Premier Health Partners, Dayton, OH, United States
Position
Patient Access Specialist – Remote
Department
Patient Access / Tele Access
Hours
Varied, flexible, float, weekends, holidays
Status
PRN; work shifts per department needs
Requirements
MUST BE WITHIN A 50 MILE RADIUS AND WILLING TO COME INTO OFFICE FOR MEETINGS
Responsibilities
The Patient Access Specialist is responsible for financial counseling, collecting co‑pays and deductibles, providing financial assistance education, stat registering, scheduling appointments, completing registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generating the ABN, reviewing orders for compliance, completing MSP, obtaining financial and treatment consents, placing ordered medical procedures, obtaining pre‑certification when applicable while maintaining compliance with regulatory requirements.
Demonstrate customer focus with patience, composure, compassion. Handle ambiguity, cope with change, possess strong time‑management skills, interpersonal savvy, support peer relationships, and provide expert functional/technical skills while evaluating each patient’s financial situation. Comprehend and apply the hospital’s financial policies to secure payment for the patient’s liability. Maintain excellent customer service standards when communicating with physicians, physician offices, patients, and coworkers.
Perform all duties efficiently while ensuring patient confidentiality and privacy rights.
Education
Minimum: High School completion / GED
Preferred: Associate’s Degree in healthcare or related business field
Additional: Medical Terminology certification preferred
Technical & Testing Requirements
Must be proficient in Windows‑based computer technology, including keyboarding and typing at least 25 wpm.
Experience
Minimum: 1–3 years of job‑related experience
Preferred: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company experience
Applicable class work may be substituted for previous work experience.
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Patient Access Specialist – Remote
Department
Patient Access / Tele Access
Hours
Varied, flexible, float, weekends, holidays
Status
PRN; work shifts per department needs
Requirements
MUST BE WITHIN A 50 MILE RADIUS AND WILLING TO COME INTO OFFICE FOR MEETINGS
Responsibilities
The Patient Access Specialist is responsible for financial counseling, collecting co‑pays and deductibles, providing financial assistance education, stat registering, scheduling appointments, completing registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generating the ABN, reviewing orders for compliance, completing MSP, obtaining financial and treatment consents, placing ordered medical procedures, obtaining pre‑certification when applicable while maintaining compliance with regulatory requirements.
Demonstrate customer focus with patience, composure, compassion. Handle ambiguity, cope with change, possess strong time‑management skills, interpersonal savvy, support peer relationships, and provide expert functional/technical skills while evaluating each patient’s financial situation. Comprehend and apply the hospital’s financial policies to secure payment for the patient’s liability. Maintain excellent customer service standards when communicating with physicians, physician offices, patients, and coworkers.
Perform all duties efficiently while ensuring patient confidentiality and privacy rights.
Education
Minimum: High School completion / GED
Preferred: Associate’s Degree in healthcare or related business field
Additional: Medical Terminology certification preferred
Technical & Testing Requirements
Must be proficient in Windows‑based computer technology, including keyboarding and typing at least 25 wpm.
Experience
Minimum: 1–3 years of job‑related experience
Preferred: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company experience
Applicable class work may be substituted for previous work experience.
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