Banking Call Center & Customer Support Specialist

Gulf Coast Bank is seeking a Call Center Associate in Lafayette, Louisiana, to provide excellent service to customers. The ideal candidate should have strong customer service experience and effective communication skills. Responsibilities include managing inbound and outbound calls, resolving issues, and analyzing reports. A High School Diploma and familiarity with CRM systems are required, along with the ability to multi-task and work in a team environment. Banking experience is essential.
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