Data Center Technician
Amazon, Lubbock, TX, United States
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
The Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair and participation in an on‑call rotation.
NOTE: Amazon does not sponsor immigration, including for H-1B, TN, and other non‑immigrant visas, for this role.
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
Physical Requirements
Lifting and moving material up to 40 pounds each
Working in cramped and/or elevated locations
Bending, lifting, stretching, and reaching
Standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Work in an industrial environment
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
Essential Requirements
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
Key Job Responsibilities
Performing server rack installations, hardware break‑fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on‑call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on operational issue analysis
Helping to interview, train and onboard new team members
A Day in the Life
Take ownership of technical issues brought by the customer base, engaging other teams when needed to drive resolution
Show a strong aptitude for troubleshooting and problem solving
Resolve problems at their root and step back to understand the broader context
Maintain service level agreements through the implementation of proactive issue detection and reporting
Act in the absence of direction or support
Improve effectiveness through process innovation
Work shift work that will include days, nights, weekends, and holidays
Basic Qualifications
Work a flexible schedule including weekends, nights, and holidays
Preferred Qualifications
Bachelor's degree or equivalent professional or military experience in an IT‑related field (e.g. computer science, network engineering, etc.)
Industry standard certifications (CompTIA, CCENT, Network+)
Understanding of Linux or similar operating systems
Behavioral interviewing and hiring experience
Experience training and onboarding new team members
Experience in a data center or other critical environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .
USA, TX, Lubbock - 30.00 - 54.00 USD hourly
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The Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair and participation in an on‑call rotation.
NOTE: Amazon does not sponsor immigration, including for H-1B, TN, and other non‑immigrant visas, for this role.
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
Physical Requirements
Lifting and moving material up to 40 pounds each
Working in cramped and/or elevated locations
Bending, lifting, stretching, and reaching
Standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Work in an industrial environment
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
Essential Requirements
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
Key Job Responsibilities
Performing server rack installations, hardware break‑fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on‑call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on operational issue analysis
Helping to interview, train and onboard new team members
A Day in the Life
Take ownership of technical issues brought by the customer base, engaging other teams when needed to drive resolution
Show a strong aptitude for troubleshooting and problem solving
Resolve problems at their root and step back to understand the broader context
Maintain service level agreements through the implementation of proactive issue detection and reporting
Act in the absence of direction or support
Improve effectiveness through process innovation
Work shift work that will include days, nights, weekends, and holidays
Basic Qualifications
Work a flexible schedule including weekends, nights, and holidays
Preferred Qualifications
Bachelor's degree or equivalent professional or military experience in an IT‑related field (e.g. computer science, network engineering, etc.)
Industry standard certifications (CompTIA, CCENT, Network+)
Understanding of Linux or similar operating systems
Behavioral interviewing and hiring experience
Experience training and onboarding new team members
Experience in a data center or other critical environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .
USA, TX, Lubbock - 30.00 - 54.00 USD hourly
#J-18808-Ljbffr