Data Center Technician
Amazon Web Services (AWS), Sparks, NV, United States
Description
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You’ll play a pivotal role in maintaining the heartbeat of the world’s most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
Physical Requirements
Lifting and moving material up to 40 pounds each
Working in cramped and/or elevated locations
Bending, lifting, stretching, and reaching
Standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Work in an industrial environment
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
Travel to or commission to data center sites as required; may be assigned to a facility still under development, which could require travel to established locations for training until the designated site becomes fully operational.
Essential Requirements
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs
Key Job Responsibilities
Perform server rack installations, hardware break‑fix on various components, troubleshoot network issues, respond to operational incidents that impact service availability, and carry out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
Serve as primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors
Perform on‑call duties and participate in scheduled maintenance and change management activities
Contribute to documentation and process improvement initiatives based on analysis of operational issues
Help interview, train, and onboard new team members
A Day in the Life
Take ownership of technical issues brought by customer base, engaging other teams when needed to drive resolution
Show strong aptitude for troubleshooting and problem solving
Solve problems at root and step back to understand broader context
Maintain service level agreements through proactive issue detection and reporting
Act independently in the absence of direction or support
Improve effectiveness through process innovation
Basic Qualifications
Work a flexible schedule including weekends, nights, and holidays
18+ months of computer/server hardware troubleshooting or related IT experience
18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)
Preferred Qualifications
Experience in a data center or other critical environment
Bachelor’s degree or equivalent professional or military experience in an IT-related field (e.g., computer science, network engineering)
Industry standard certifications (CompTIA, CCENT, Network+)
Understanding of Linux or similar operating systems
Behavioral interviewing and hiring experience
Experience training and onboarding of new team members
Benefits
Lump sum stipend will be provided to eligible candidates who relocate for this position. The base salary range for this position is 30.00 – 54.00 USD hourly. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave.
EEO Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Company and Job ID
Amazon Data Services, Inc. – Job ID: A3192911
#J-18808-Ljbffr
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You’ll play a pivotal role in maintaining the heartbeat of the world’s most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
Physical Requirements
Lifting and moving material up to 40 pounds each
Working in cramped and/or elevated locations
Bending, lifting, stretching, and reaching
Standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Work in an industrial environment
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
Travel to or commission to data center sites as required; may be assigned to a facility still under development, which could require travel to established locations for training until the designated site becomes fully operational.
Essential Requirements
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs
Key Job Responsibilities
Perform server rack installations, hardware break‑fix on various components, troubleshoot network issues, respond to operational incidents that impact service availability, and carry out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
Serve as primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors
Perform on‑call duties and participate in scheduled maintenance and change management activities
Contribute to documentation and process improvement initiatives based on analysis of operational issues
Help interview, train, and onboard new team members
A Day in the Life
Take ownership of technical issues brought by customer base, engaging other teams when needed to drive resolution
Show strong aptitude for troubleshooting and problem solving
Solve problems at root and step back to understand broader context
Maintain service level agreements through proactive issue detection and reporting
Act independently in the absence of direction or support
Improve effectiveness through process innovation
Basic Qualifications
Work a flexible schedule including weekends, nights, and holidays
18+ months of computer/server hardware troubleshooting or related IT experience
18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)
Preferred Qualifications
Experience in a data center or other critical environment
Bachelor’s degree or equivalent professional or military experience in an IT-related field (e.g., computer science, network engineering)
Industry standard certifications (CompTIA, CCENT, Network+)
Understanding of Linux or similar operating systems
Behavioral interviewing and hiring experience
Experience training and onboarding of new team members
Benefits
Lump sum stipend will be provided to eligible candidates who relocate for this position. The base salary range for this position is 30.00 – 54.00 USD hourly. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave.
EEO Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Company and Job ID
Amazon Data Services, Inc. – Job ID: A3192911
#J-18808-Ljbffr