Data Center Technician
Amazon, Lubbock, TX, United States
Job ID: 10403234 | Amazon Data Services, Inc. - A19
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
Data Center Technician responsibilities include in-depth hardware and network diagnostics followed by physical repair, and participation in an on‑call rotation.
Physical Requirements
Lifting and moving material up to 40 pounds each
Working in cramped and/or elevated locations
Bending, lifting, stretching, and reaching
Standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Work in an industrial environment
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
May require travel to established locations for training until the assigned site becomes fully operational
Key Job Responsibilities
Perform server rack installations and hardware break‑fix on various components
Troubleshoot network issues and respond to operational incidents that impact service availability
Conduct routine network, server hardware, and operating system repairs to contribute to overall availability of AWS services
Act as primary contact for internal and external stakeholders, including engineers, developers, vendors, and contractors
Participate in on‑call duties and scheduled maintenance and change management activities
Contribute to documentation and process improvement initiatives based on operational issue analysis
Help interview, train, and onboard new team members
A Day in the Life
Take ownership of technical issues brought by the customer base, engaging other teams when needed to drive resolution
Show strong aptitude for troubleshooting and problem solving
Solve problems at their root and step back to understand broader context
Maintain service level agreements through proactive issue detection and reporting
Operate without direction or support when necessary
Improve effectiveness through process innovation
Basic Qualifications
Work a flexible schedule that includes weekends, nights, and holidays
Preferred Qualifications
Bachelor's degree or equivalent professional or military experience in an IT‑related field (e.g., computer science, network engineering, etc.)
Industry standard certifications (CompTIA, CCENT, Network+)
Understanding of Linux or similar operating systems
Experience with behavioral interviewing and hiring
Experience training and onboarding new team members
Experience in a data center or other critical environment
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your recruiting partner.
The base salary range for this position is 30.00 – 54.00 USD hourly. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Amazon also offers comprehensive benefits, including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and Supplemental life plans), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
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Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
Data Center Technician responsibilities include in-depth hardware and network diagnostics followed by physical repair, and participation in an on‑call rotation.
Physical Requirements
Lifting and moving material up to 40 pounds each
Working in cramped and/or elevated locations
Bending, lifting, stretching, and reaching
Standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Work in an industrial environment
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
May require travel to established locations for training until the assigned site becomes fully operational
Key Job Responsibilities
Perform server rack installations and hardware break‑fix on various components
Troubleshoot network issues and respond to operational incidents that impact service availability
Conduct routine network, server hardware, and operating system repairs to contribute to overall availability of AWS services
Act as primary contact for internal and external stakeholders, including engineers, developers, vendors, and contractors
Participate in on‑call duties and scheduled maintenance and change management activities
Contribute to documentation and process improvement initiatives based on operational issue analysis
Help interview, train, and onboard new team members
A Day in the Life
Take ownership of technical issues brought by the customer base, engaging other teams when needed to drive resolution
Show strong aptitude for troubleshooting and problem solving
Solve problems at their root and step back to understand broader context
Maintain service level agreements through proactive issue detection and reporting
Operate without direction or support when necessary
Improve effectiveness through process innovation
Basic Qualifications
Work a flexible schedule that includes weekends, nights, and holidays
Preferred Qualifications
Bachelor's degree or equivalent professional or military experience in an IT‑related field (e.g., computer science, network engineering, etc.)
Industry standard certifications (CompTIA, CCENT, Network+)
Understanding of Linux or similar operating systems
Experience with behavioral interviewing and hiring
Experience training and onboarding new team members
Experience in a data center or other critical environment
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your recruiting partner.
The base salary range for this position is 30.00 – 54.00 USD hourly. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Amazon also offers comprehensive benefits, including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and Supplemental life plans), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
#J-18808-Ljbffr