Data Center Technician
Amazon Web Services (AWS), Arizona City, AZ, United States
Key Job Responsibilities
Perform server rack installations, hardware break‑fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required.
Serve as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
Perform on‑call duties and participate in scheduled maintenance and change management activities.
Contribute to documentation and process improvement initiatives based on analysis of operational issues.
Help to train and onboard new team members.
Physical Requirements
Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds.
Work in cramped and/or elevated locations.
Bend, lift, stretch, and reach.
Stand and walk for up to 8+ hours a day.
Ascend and descend ladders, stairs, and gangways safely and without limitation.
Work in a noisy environment.
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
Essential Requirements
Ability to travel to or commute between data center locations as needed (over or under 50 miles).
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
Travel frequency will vary based on business needs and operational status of assigned facility.
Basic Qualifications
1+ years of computer networking experience.
1+ years of Linux operating systems experience.
Bachelor's degree in Information Technology, Computer Science, or a related field.
Experience in computer networking.
Experience working with Linux operating systems.
Can lift and rack equipment up to 40 pounds.
Experience with computer hardware troubleshooting and repair.
Preferred Qualifications
Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines.
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
Experience managing work and priorities through a ticketing system.
Experience with cabling infrastructure best practices and methodologies.
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
EEO Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Salary Range
USA, AZ, Mesa – 30.00 – 54.00 USD hourly
USA, MS, Canton – 27.00 – 48.00 USD hourly
USA, NV, SPARKS – 30.00 – 54.00 USD hourly
USA, NV, Sparks – 30.00 – 54.00 USD hourly
USA, PA, Berwick – 30.00 – 54.00 USD hourly
USA, PA, FAIRLESS HILLS – 30.00 – 54.00 USD hourly
USA, PA, Fairless Hills – 30.00 – 54.00 USD hourly
USA, VA, MANASSAS – 30.00 – 54.00 USD hourly
USA, VA, Manassas – 30.00 – 54.00 USD hourly
USA, VA, Sterling – 30.00 – 54.00 USD hourly
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Perform server rack installations, hardware break‑fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required.
Serve as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
Perform on‑call duties and participate in scheduled maintenance and change management activities.
Contribute to documentation and process improvement initiatives based on analysis of operational issues.
Help to train and onboard new team members.
Physical Requirements
Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds.
Work in cramped and/or elevated locations.
Bend, lift, stretch, and reach.
Stand and walk for up to 8+ hours a day.
Ascend and descend ladders, stairs, and gangways safely and without limitation.
Work in a noisy environment.
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
Essential Requirements
Ability to travel to or commute between data center locations as needed (over or under 50 miles).
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
Travel frequency will vary based on business needs and operational status of assigned facility.
Basic Qualifications
1+ years of computer networking experience.
1+ years of Linux operating systems experience.
Bachelor's degree in Information Technology, Computer Science, or a related field.
Experience in computer networking.
Experience working with Linux operating systems.
Can lift and rack equipment up to 40 pounds.
Experience with computer hardware troubleshooting and repair.
Preferred Qualifications
Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines.
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
Experience managing work and priorities through a ticketing system.
Experience with cabling infrastructure best practices and methodologies.
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
EEO Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Salary Range
USA, AZ, Mesa – 30.00 – 54.00 USD hourly
USA, MS, Canton – 27.00 – 48.00 USD hourly
USA, NV, SPARKS – 30.00 – 54.00 USD hourly
USA, NV, Sparks – 30.00 – 54.00 USD hourly
USA, PA, Berwick – 30.00 – 54.00 USD hourly
USA, PA, FAIRLESS HILLS – 30.00 – 54.00 USD hourly
USA, PA, Fairless Hills – 30.00 – 54.00 USD hourly
USA, VA, MANASSAS – 30.00 – 54.00 USD hourly
USA, VA, Manassas – 30.00 – 54.00 USD hourly
USA, VA, Sterling – 30.00 – 54.00 USD hourly
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