Data Center Technician, DCC Communities
Amazon Web Services (AWS), Hermiston, OR, United States
About This Role
Join our AWS team as a Data Center Technician. You’ll be a critical guardian of global cloud infrastructure, maintaining the heartbeat of a leading technology platform by ensuring seamless data center operations worldwide.
Key Responsibilities
Perform server rack installations, hardware break‑fix, and troubleshoot network issues, escalating incidents as needed.
Serve as primary contact for internal and external stakeholders, including engineers, developers, vendors, and contractors.
Execute on‑call duties and participate in scheduled maintenance and change management activities.
Contribute to documentation and process improvement initiatives based on analysis of operational issues.
Help train and onboard new team members.
Physical Requirements
Regularly lift or move up to 40 pounds; participate in group lifts for 41+ pounds.
Work in cramped and/or elevated locations; bend, lift, stretch, reach.
Stand and walk up to 8+ hours a day.
Ascend/descend ladders, stairs, gangways safely without limitation.
Work in a noisy environment.
Work longer shifts to support 24/7 operations, covering night, day, weekend, and holiday shifts.
Essential Requirements
Ability to travel or commute between data center locations as needed.
Willingness to temporarily work at alternative sites during training or until assigned facility is operational.
Basic Qualifications
High school diploma or equivalent.
Ability to work a flexible schedule, including days, nights, and/or weekends.
1+ year of computer/server hardware troubleshooting or related IT experience.
Preferred Qualifications
Experience working in a data center environment.
Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field.
Understanding of network design, protocols, and layer 1/2 troubleshooting.
Pay
USA, AZ, Avondale – $27.00 – $48.00 USD hourly
USA, AZ, Mesa – $27.00 – $48.00 USD hourly
USA, MS, Canton – $25.00 – $44.00 USD hourly
USA, NV, Sparks – $27.00 – $48.00 USD hourly
USA, OR, Boardman – $27.00 – $48.00 USD hourly
USA, OR, Hermiston – $27.00 – $48.00 USD hourly
USA, OR, Umatilla – $27.00 – $48.00 USD hourly
USA, PA, Berwick – $27.00 – $48.00 USD hourly
USA, VA, Manassas – $27.00 – $48.00 USD hourly
Amazon does not sponsor visas for H-1B, TN, or other non‑immigrant visas for this role. Lump sum relocation stipend will be provided to eligible candidates who relocate.
Benefits
Starting Day 1 of employment, Amazon offers Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line, and 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
Equal Employment Opportunity
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please contact us for more information.
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Join our AWS team as a Data Center Technician. You’ll be a critical guardian of global cloud infrastructure, maintaining the heartbeat of a leading technology platform by ensuring seamless data center operations worldwide.
Key Responsibilities
Perform server rack installations, hardware break‑fix, and troubleshoot network issues, escalating incidents as needed.
Serve as primary contact for internal and external stakeholders, including engineers, developers, vendors, and contractors.
Execute on‑call duties and participate in scheduled maintenance and change management activities.
Contribute to documentation and process improvement initiatives based on analysis of operational issues.
Help train and onboard new team members.
Physical Requirements
Regularly lift or move up to 40 pounds; participate in group lifts for 41+ pounds.
Work in cramped and/or elevated locations; bend, lift, stretch, reach.
Stand and walk up to 8+ hours a day.
Ascend/descend ladders, stairs, gangways safely without limitation.
Work in a noisy environment.
Work longer shifts to support 24/7 operations, covering night, day, weekend, and holiday shifts.
Essential Requirements
Ability to travel or commute between data center locations as needed.
Willingness to temporarily work at alternative sites during training or until assigned facility is operational.
Basic Qualifications
High school diploma or equivalent.
Ability to work a flexible schedule, including days, nights, and/or weekends.
1+ year of computer/server hardware troubleshooting or related IT experience.
Preferred Qualifications
Experience working in a data center environment.
Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field.
Understanding of network design, protocols, and layer 1/2 troubleshooting.
Pay
USA, AZ, Avondale – $27.00 – $48.00 USD hourly
USA, AZ, Mesa – $27.00 – $48.00 USD hourly
USA, MS, Canton – $25.00 – $44.00 USD hourly
USA, NV, Sparks – $27.00 – $48.00 USD hourly
USA, OR, Boardman – $27.00 – $48.00 USD hourly
USA, OR, Hermiston – $27.00 – $48.00 USD hourly
USA, OR, Umatilla – $27.00 – $48.00 USD hourly
USA, PA, Berwick – $27.00 – $48.00 USD hourly
USA, VA, Manassas – $27.00 – $48.00 USD hourly
Amazon does not sponsor visas for H-1B, TN, or other non‑immigrant visas for this role. Lump sum relocation stipend will be provided to eligible candidates who relocate.
Benefits
Starting Day 1 of employment, Amazon offers Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line, and 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
Equal Employment Opportunity
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please contact us for more information.
#J-18808-Ljbffr