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Help Desk Support

PortlandJobs.net, LLC, Portland, OR, United States


Description:

Responds to, resolves, or escalates IT related issues raised via ticket system, chat, phone or walk up related to desktop, laptop, printer, VPN, telecom, and proprietary applications.

Escalate issues and coordinate referrals to appropriate personnel as necessary and notify stakeholders of status updates and ticket closure.

Install or reconfigure appropriate desktop hardware and peripherals, software, operating systems, network components, and telecommunications equipment.

Accurate

Description: Overview
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Description: About the Position
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