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Team Member

Workstream, Cedar Park, TX, United States


Summary of Position
Team Members contribute to the success of Coffee Action West by preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace. Team Members will always maintain an environment that promotes Coffee Action West’s guiding principles.

Primary Responsibilities

Follow Dunkin’ Brand standards, recipes and systems

Follow food safety standards

Prepare food and beverages

Assemble and package orders and serve to guests

Understand restaurant menu including limited time offers and promotions and be able to answer guest questions

Maintain a clean and organized workstation

Clean equipment and guest areas

Stocking items such as cups, lids, etc at workstation

Take orders at the Drive Thru or Front Counter POS and handle payments

Follow speed of service standards

Serve and communicate with guests

Maintain a guest focused culture in the restaurant

Communicate effectively with managers and coworkers

Maintain organized stockroom and refrigerated areas

Required Skills and Experience

Works well with others in a fast-paced team environment

Demonstrates honesty and a positive attitude

Willingness to learn and adapt to change

Guest focused

Problem solving

Physical Demands / Working Conditions

Standing on feet

Repetitive motion including bending, stooping and reaching

Lifting objects, ice, products, boxes up to 20 lbs (if applicable)

Wearing a headset

Working in a small space

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