Surgery Scheduler Coordinator-Fort Worth, Tx
US Oncology Network-wide Career Opportunities, Fort Worth, TX, United States
Overview
The US Oncology Network is looking for a Surgical Support Coordinator to join our team at Texas Oncology! This position will support the three physicians at our Fort Worth Cancer Center, 500 South, Henderson St, Ft Worth, Tx 76104. Typical work week is Monday through Friday 8:30a – 5:00p, with flexibility for a 1 hour lunch or 30 minute lunch and optional earlier start time.
Responsibilities
Effectively oversee and manage the continuum of surgical case coordination within department standards
Coordinate, schedule, and authorize pre‑operative clearance testing (e.g. cardiac, pulmonary) and any diagnostic imaging (e.g. CT, MRI, US, X‑Ray) as ordered
Effectively coordinate surgical cases between patients, co‑surgeons, vendors, first assists, and facilities
Ensure that reports (e.g. pathology, post‑operative note, etc.) are captured in the chart
Review and confirm with patients all surgical details and any pre‑appointment instructions or protocols (e.g. arrival, bowel prep, etc.)
Request, review, and audit to ensure that appropriate referrals and authorizations are obtained in advance of all scheduled procedures/surgeries in adherence to medical policy as outlined by payors to ensure accuracy and prevent delay in reimbursement
Evaluate service costs and execute financial clearance and patient care commitments prior to service delivery
Manage physician operating room (OR) blocks with surgical facilities in accordance with facility policy
Accurately document/update patient records in designated systems to ensure all parties have accurate information
Provide support and information to providers to problem‑solve and manage complex administrative issues
Maintain strictest confidentiality; adhere to HIPAA guidelines/regulations
Other duties as requested or assigned
Qualifications
Level 1
High School diploma or equivalent required.
Position requires at least three (3) years of medical office or hospital experience with progressive responsibility or equivalent combination of education and work experience. Clinical experience as a medical assistant or surgery scheduler preferred.
Knowledge of multiple PMS and EHR platforms preferred.
Experience with Microsoft Office Products (Outlook, Word, Teams, and Excel) required.
Proficiency with medical and surgical terminology and knowledge of insurance benefits, eligibility, and authorization procedures.
Must successfully complete required onboarding courses and on‑demand training within 45 days of occupying position.
Level Sr
Position requires four (4) years of medical office or hospital experience with progressive responsibility or equivalent combination of education and work experience. Clinical experience as a medical assistant or surgery scheduler preferred.
Competencies
Uses technical and functional experience: possesses up‑to‑date knowledge of the profession and industry; accesses and uses other expert resources when appropriate.
Demonstrates adaptability: handles day‑to‑day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.
Uses sound judgement: makes timely, cost‑effective and sound decisions; makes decisions under conditions of uncertainty.
Shows work commitment: sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
Commits to quality: emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluates products, processes, and service against those standards; manages quality; improves efficiencies.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and is regularly required to sit or stand and talk and hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye‑hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.
Work Environment
This is an in‑office position. The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment. Work will involve in‑person and virtual interaction with co‑workers and management and/or clients. Work may require minimal travel by air or automobile to office site.
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The US Oncology Network is looking for a Surgical Support Coordinator to join our team at Texas Oncology! This position will support the three physicians at our Fort Worth Cancer Center, 500 South, Henderson St, Ft Worth, Tx 76104. Typical work week is Monday through Friday 8:30a – 5:00p, with flexibility for a 1 hour lunch or 30 minute lunch and optional earlier start time.
Responsibilities
Effectively oversee and manage the continuum of surgical case coordination within department standards
Coordinate, schedule, and authorize pre‑operative clearance testing (e.g. cardiac, pulmonary) and any diagnostic imaging (e.g. CT, MRI, US, X‑Ray) as ordered
Effectively coordinate surgical cases between patients, co‑surgeons, vendors, first assists, and facilities
Ensure that reports (e.g. pathology, post‑operative note, etc.) are captured in the chart
Review and confirm with patients all surgical details and any pre‑appointment instructions or protocols (e.g. arrival, bowel prep, etc.)
Request, review, and audit to ensure that appropriate referrals and authorizations are obtained in advance of all scheduled procedures/surgeries in adherence to medical policy as outlined by payors to ensure accuracy and prevent delay in reimbursement
Evaluate service costs and execute financial clearance and patient care commitments prior to service delivery
Manage physician operating room (OR) blocks with surgical facilities in accordance with facility policy
Accurately document/update patient records in designated systems to ensure all parties have accurate information
Provide support and information to providers to problem‑solve and manage complex administrative issues
Maintain strictest confidentiality; adhere to HIPAA guidelines/regulations
Other duties as requested or assigned
Qualifications
Level 1
High School diploma or equivalent required.
Position requires at least three (3) years of medical office or hospital experience with progressive responsibility or equivalent combination of education and work experience. Clinical experience as a medical assistant or surgery scheduler preferred.
Knowledge of multiple PMS and EHR platforms preferred.
Experience with Microsoft Office Products (Outlook, Word, Teams, and Excel) required.
Proficiency with medical and surgical terminology and knowledge of insurance benefits, eligibility, and authorization procedures.
Must successfully complete required onboarding courses and on‑demand training within 45 days of occupying position.
Level Sr
Position requires four (4) years of medical office or hospital experience with progressive responsibility or equivalent combination of education and work experience. Clinical experience as a medical assistant or surgery scheduler preferred.
Competencies
Uses technical and functional experience: possesses up‑to‑date knowledge of the profession and industry; accesses and uses other expert resources when appropriate.
Demonstrates adaptability: handles day‑to‑day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.
Uses sound judgement: makes timely, cost‑effective and sound decisions; makes decisions under conditions of uncertainty.
Shows work commitment: sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
Commits to quality: emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluates products, processes, and service against those standards; manages quality; improves efficiencies.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and is regularly required to sit or stand and talk and hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye‑hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.
Work Environment
This is an in‑office position. The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment. Work will involve in‑person and virtual interaction with co‑workers and management and/or clients. Work may require minimal travel by air or automobile to office site.
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