Associate - Parts Warehouse
MacAllister Machinery Co., Inc., Indianapolis, IN, United States
Overview
This is a 2nd shift position (Hours: 1pm-11pm; Monday through Friday).
Position Summary
The position is responsible for safely filling and processing all inbound and outbound parts orders for the Parts Department for both internal and external customers, providing parts support to all departments. The incumbent performs duties including receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, organizing and retrieving stock, and other duties as assigned.
Position Duties/Responsibilities
Adhere to all safety rules, policies, and procedures.
Assist internal and external customers to establish positive, cooperative working relationships, including order placement, returns and backorders. This includes filling and processing all inbound and outbound parts orders; picking, packing and shipping orders; delivering parts to both internal and external customers; and assisting with will-call.
Process daily stock, including unloading inbound freight carriers; receipting, sorting, updating locations; processing weekly and quarterly returns; processing credits, parts discrepancies and stock transfers; reorganizing storage to accommodate current stock; and performing daily physical inventory counts.
Complete paperwork for order shipments; perform daily maintenance duties; and complete the inventory count, including bin count reconciliation and daily physical reconciliation with accuracy and timeliness.
Perform related duties as required.
Supervisory Responsibilities
No formal supervisory responsibility
Position Requirements
High School diploma or GED
1 year or more experience in warehouse work related to parts and/or an inventory position
Ability to obtain a forklift certification
Preferred
2 years or more experience in warehouse work related to parts and/or an inventory position
Caterpillar Parts experience
Knowledge, Skills, and Abilities
Strong problem-solving skills and good warranty administration skills with the ability to interpret and apply policies, procedures, guidelines and regulations.
Ability to operate forklift and other warehouse equipment, including printers and shipping equipment (certification preferred).
Strong communication skills (verbal, written, listening).
Good customer service skills and ability to meet and/or exceed customer expectations.
Professional demeanor with internal and external contacts; friendly, courteous treatment of peers and people at all levels inside and outside the organization.
Moderate computer/software skills with ERP and inventory systems; ability to learn CAT/MacAllister Cat systems.
Strong initiative and a self-starting approach; ability to make improvements to the work process.
Ability to build and maintain effective customer and professional relationships with strong interpersonal skills and professional judgment.
Ability to work in a fast-paced, high-pressure, deadline-driven environment.
Ability to work overtime, evenings, and weekends as needed.
Other Requirements of Position
Works under immediate supervision and relies on instructions and pre-established guidelines.
Major responsibilities typically do not require independent judgment; detailed instructions or established procedures are available.
Errors are usually identifiable with minimal impact to the company.
Maintains contact with division/department staff, customers, and external partners; may include CAT employees, vendors, and sales representatives.
Maintains equipment and supplies to prevent waste, damage, and accidents.
The duties and responsibilities may evolve based on business needs.
The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
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This is a 2nd shift position (Hours: 1pm-11pm; Monday through Friday).
Position Summary
The position is responsible for safely filling and processing all inbound and outbound parts orders for the Parts Department for both internal and external customers, providing parts support to all departments. The incumbent performs duties including receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, organizing and retrieving stock, and other duties as assigned.
Position Duties/Responsibilities
Adhere to all safety rules, policies, and procedures.
Assist internal and external customers to establish positive, cooperative working relationships, including order placement, returns and backorders. This includes filling and processing all inbound and outbound parts orders; picking, packing and shipping orders; delivering parts to both internal and external customers; and assisting with will-call.
Process daily stock, including unloading inbound freight carriers; receipting, sorting, updating locations; processing weekly and quarterly returns; processing credits, parts discrepancies and stock transfers; reorganizing storage to accommodate current stock; and performing daily physical inventory counts.
Complete paperwork for order shipments; perform daily maintenance duties; and complete the inventory count, including bin count reconciliation and daily physical reconciliation with accuracy and timeliness.
Perform related duties as required.
Supervisory Responsibilities
No formal supervisory responsibility
Position Requirements
High School diploma or GED
1 year or more experience in warehouse work related to parts and/or an inventory position
Ability to obtain a forklift certification
Preferred
2 years or more experience in warehouse work related to parts and/or an inventory position
Caterpillar Parts experience
Knowledge, Skills, and Abilities
Strong problem-solving skills and good warranty administration skills with the ability to interpret and apply policies, procedures, guidelines and regulations.
Ability to operate forklift and other warehouse equipment, including printers and shipping equipment (certification preferred).
Strong communication skills (verbal, written, listening).
Good customer service skills and ability to meet and/or exceed customer expectations.
Professional demeanor with internal and external contacts; friendly, courteous treatment of peers and people at all levels inside and outside the organization.
Moderate computer/software skills with ERP and inventory systems; ability to learn CAT/MacAllister Cat systems.
Strong initiative and a self-starting approach; ability to make improvements to the work process.
Ability to build and maintain effective customer and professional relationships with strong interpersonal skills and professional judgment.
Ability to work in a fast-paced, high-pressure, deadline-driven environment.
Ability to work overtime, evenings, and weekends as needed.
Other Requirements of Position
Works under immediate supervision and relies on instructions and pre-established guidelines.
Major responsibilities typically do not require independent judgment; detailed instructions or established procedures are available.
Errors are usually identifiable with minimal impact to the company.
Maintains contact with division/department staff, customers, and external partners; may include CAT employees, vendors, and sales representatives.
Maintains equipment and supplies to prevent waste, damage, and accidents.
The duties and responsibilities may evolve based on business needs.
The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
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