MHN Desktop Administrator
RadNet, Inc., Huntington, VA, United States
Job Description
Desktop Administrator
Marshall Health Network, Inc.
Position Summary
Marshall Health Network is seeking a
Desktop Administrator
to support and enhance our end-user computing environment. Reporting to the Director of IS Service Management, this role is responsible for the administration, standardization, deployment, and lifecycle management of desktops, laptops, and other endpoint devices across the organization.
This position plays a key role in delivering a secure, consistent, and high-quality technology experience for clinicians and staff. The Desktop Administrator will collaborate closely with Service Desk, Clinical Informatics, Security, and Infrastructure teams to ensure reliable endpoint operations and continuous improvement.
Key Responsibilities
Serve as a technical lead for endpoint management, including desktops, laptops, virtual desktops, and select mobile devices
Administer and support endpoint management platforms (e.g., Intune and related tools)
Develop and maintain standard device configurations, security baselines, and deployment processes
Manage endpoint patching, OS upgrades, and device lifecycle (including Windows 10/11 environments)
Test and validate applications, drivers, and updates prior to deployment
Partner with Information Security to maintain endpoint protection, encryption, and compliance standards
Support identity and access integrations (Active Directory, Entra ID, device-based policies)
Automate provisioning, onboarding, device replacement, and offboarding processes
Act as an escalation point for complex endpoint and desktop-related issues
Collaborate with Service Desk to improve support workflows and documentation
Maintain accurate inventory, licensing alignment, and technical documentation
Assist with audits and compliance efforts related to endpoint management
Provide training and guidance to support teams as needed
Requirements
Qualifications
Education
Associate degree in Information Technology, Computer Science, or related field, or equivalent experience required
Relevant Microsoft or endpoint management certifications preferred
Experience
Minimum of three (3) years supporting enterprise end-user computing environments
Healthcare IT experience preferred
Technical Skills
Strong knowledge of Windows 10/11 and endpoint lifecycle management
Experience with endpoint management tools (e.g., Intune, imaging and deployment solutions)
Working knowledge of Active Directory and Entra ID
Familiarity with Group Policy and endpoint security configurations
Scripting experience (e.g., PowerShell) for automation and reporting
Experience supporting virtual desktop environments (e.g., AVD, Citrix, Windows 365)
Strong troubleshooting skills across hardware, OS, and applications
Proficiency with Microsoft Office products
Additional Skills
Strong communication and customer service skills
Ability to work effectively with both technical and non-technical users, including clinical staff
Ability to manage multiple priorities in a fast-paced healthcare environment
Working Conditions & Physical Requirements
Ability to lift or move items up to 35 pounds
Frequent computer use and keyboarding
Ability to move between work locations as needed
Visual and manual dexterity required for technical tasks
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.
EEO is the Law
ADP Privacy Statement
Artificial Intelligence
Google Privacy Policy
Google Terms of Service
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Desktop Administrator
Marshall Health Network, Inc.
Position Summary
Marshall Health Network is seeking a
Desktop Administrator
to support and enhance our end-user computing environment. Reporting to the Director of IS Service Management, this role is responsible for the administration, standardization, deployment, and lifecycle management of desktops, laptops, and other endpoint devices across the organization.
This position plays a key role in delivering a secure, consistent, and high-quality technology experience for clinicians and staff. The Desktop Administrator will collaborate closely with Service Desk, Clinical Informatics, Security, and Infrastructure teams to ensure reliable endpoint operations and continuous improvement.
Key Responsibilities
Serve as a technical lead for endpoint management, including desktops, laptops, virtual desktops, and select mobile devices
Administer and support endpoint management platforms (e.g., Intune and related tools)
Develop and maintain standard device configurations, security baselines, and deployment processes
Manage endpoint patching, OS upgrades, and device lifecycle (including Windows 10/11 environments)
Test and validate applications, drivers, and updates prior to deployment
Partner with Information Security to maintain endpoint protection, encryption, and compliance standards
Support identity and access integrations (Active Directory, Entra ID, device-based policies)
Automate provisioning, onboarding, device replacement, and offboarding processes
Act as an escalation point for complex endpoint and desktop-related issues
Collaborate with Service Desk to improve support workflows and documentation
Maintain accurate inventory, licensing alignment, and technical documentation
Assist with audits and compliance efforts related to endpoint management
Provide training and guidance to support teams as needed
Requirements
Qualifications
Education
Associate degree in Information Technology, Computer Science, or related field, or equivalent experience required
Relevant Microsoft or endpoint management certifications preferred
Experience
Minimum of three (3) years supporting enterprise end-user computing environments
Healthcare IT experience preferred
Technical Skills
Strong knowledge of Windows 10/11 and endpoint lifecycle management
Experience with endpoint management tools (e.g., Intune, imaging and deployment solutions)
Working knowledge of Active Directory and Entra ID
Familiarity with Group Policy and endpoint security configurations
Scripting experience (e.g., PowerShell) for automation and reporting
Experience supporting virtual desktop environments (e.g., AVD, Citrix, Windows 365)
Strong troubleshooting skills across hardware, OS, and applications
Proficiency with Microsoft Office products
Additional Skills
Strong communication and customer service skills
Ability to work effectively with both technical and non-technical users, including clinical staff
Ability to manage multiple priorities in a fast-paced healthcare environment
Working Conditions & Physical Requirements
Ability to lift or move items up to 35 pounds
Frequent computer use and keyboarding
Ability to move between work locations as needed
Visual and manual dexterity required for technical tasks
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.
EEO is the Law
ADP Privacy Statement
Artificial Intelligence
Google Privacy Policy
Google Terms of Service
#J-18808-Ljbffr