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Embedded Desktop Support Technician

Edgewaterit, Livermore, CA, United States


Overview
Edgewater Federal Solutions is seeking an Embedded Desktop Support Technician to support a major national laboratory.

Provide end-user support with processes for managing and delivering services. The candidate shall resolve incidents, service requests, and problems associated with service failures or degradations that are related to hardware and software computing devices.

Responsibilities

Provide Unclassified and Classified Desktop, Windows, Mac, and Linux support

Provide Mission Desktop support

Provide Multi-User Room support

Provide Computer Builds and Deployment services

Provide Personnel Moves

Provide Desktop Computer related services

Provide Hardware Repair services

Analyze and study complex system requirements

Design software tools and subsystems to support software reuse, domain analyses, and manage their implementation

Review existing programs and assist in making refinements, reducing operating time, and improving current techniques

Supervise software configuration management

Qualifications

BS in relevant discipline plus minimum 2 years or more years of directly related experience that demonstrates the knowledge, skills, and ability to perform the duties of the job

Must be US Citizen

Must have an active DOE Security Clearance

Hourly Pay Range: $42.44-$50.65

Additional Benefits Include:

Vacation, Sick Leave & Holiday Pay

Medical Insurance

Dental Insurance

Vision Insurance

Disability, Life Insurance, and AD&D

Flexible Spending Accounts

401K with employer matching contribution

Tuition and Education Reimbursement

Exercise Reimbursement

Tech Reimbursement

Employee Assistance Program

Opportunities for professional development and growth

Collaborative and dynamic work environment

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.

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