Employee Relations Specialist
RPMGlobal, Portland, OR, United States
Position Summary
Employee Relations Specialist manages a variety of responsibilities within the employee relations function of the human resources department, including handling complex employee relations and performance management cases, facilitating the semi-annual Performance Evaluation process, and serving as a backup for leaves of absence and accommodations. This position may flex into other functional areas of HR to provide assistance and/or back‑up support.
Location: one of Atlanta, GA; Austin, TX; Cleveland, OH; Dover, OH; Long Beach, CA; or Portland, OR.
Essential Duties & Responsibilities
Research and resolve a variety of complex employee relations and performance management issues/concerns for designated positions, with direction and oversight from the Assistant Director of Human Resources. Recommend course of action from coaching to formal discipline to termination decisions.
Draft employee relations meeting notes, performance improvement plans, disciplinary actions, and other types of communication/documentation for employee relations cases.
Track and follow up on employee relations cases until the case is resolved and closed.
Conduct intake of employee concerns received by email, phone, or via the company’s case management system.
Coach leaders on effective communication techniques for employee issues.
Assist in the facilitation of the semi-annual Performance Review process for designated office(s) or client groups, including assisting with system set‑up, supporting leaders in developing content/message, as well as conducting HR review and approval of feedback.
Conduct exit interviews; assist in monthly tracking of turnover data.
May assist with internal investigations in response to concerns or complaints and recommend appropriate actions.
Act as witness or note‑taker, when needed, for employee relations cases being managed by other employee relations team members or Assistant Director of HR.
Provide backup support for the company’s Leave of Absence (LOA) program, including providing required paperwork, tracking requests/approvals/return‑to‑work, case management, and maintaining confidential LOA files.
Collaborate and provide backup support for managing requests for employee accommodations (ADA), including facilitating the interactive process between employee and manager, requesting clarification as needed, as well as reviewing supporting documentation and identifying/recommending appropriate and reasonable accommodations, as necessary.
Assist in developing and presenting employee and management development training courses.
Provide backup support to the HR department for coverage or other special projects as needed.
Complete other job duties as assigned.
Knowledge, Skills, Abilities
Display strong analytical skills, including the ability to gather information, conduct analyses, present findings, and create solutions.
Must have superior skills in writing/documentation, assessing employee relations situations, take a coaching/collaborative approach, and recommend appropriate actions.
Excellent verbal and written communication skills, in particular the ability to analyze and interpret complex HR policies and law and translate them clearly to staff at all levels of the organization.
Complete work accurately with strong attention to detail.
Ability to develop rapport with a variety of personalities, maintain a calm and professional demeanor during stressful situations, and effectively defuse escalated personnel situations.
Ability to effectively prioritize a fast‑paced and varied workload, effectively manage a variety of concurrent and shifting priorities.
Ability to maintain strict confidentiality of sensitive work‑related information.
Strong computer skills, including solid skill in the Microsoft Office suite (prefer advanced skill in Excel) and familiarity with a variety of HR software programs (Paychex Flex and Workday, preferred).
Able to work evenings and weekends based on position needs.
Minimum Qualifications
Bachelor’s degree in a related area plus a minimum of 5 years of experience directly managing employee relations cases. HR Generalist and/or HRBP experience would be considered in lieu of specialized roles.
Preferred Qualifications
Experience working in a multi‑state organization.
Prior experience working in a professional services firm.
HRCI/SHRM certification is desirable.
Benefits
Competitive benefits package, 401(k) with firm profit‑sharing, emphasis on quality work‑life integration, dress‑for‑your‑day policy, resources of a national firm, opportunities to engage with active employee resource groups, inclusive workplace, and competitive salaries with continuous market review. Compensation ranges from $69,000 to $93,000, with more possible based on experience.
Equal Opportunity Employer
Novogradac is an equal‑opportunity, affirmative action employer. We are committed to making reasonable accommodations to individuals with disabilities or special needs throughout the application process. We encourage applicants from all backgrounds, identities, and experiences to apply, as we believe that unique perspectives strengthen our ability to achieve excellence. Employee Resource Groups and Affinity Groups provide opportunities for collaboration and support.
Privacy Notice
By submitting an application, you are providing Novogradac with personal information. More information on how we use your personal information may be found in our Privacy Notice at Collection.
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Employee Relations Specialist manages a variety of responsibilities within the employee relations function of the human resources department, including handling complex employee relations and performance management cases, facilitating the semi-annual Performance Evaluation process, and serving as a backup for leaves of absence and accommodations. This position may flex into other functional areas of HR to provide assistance and/or back‑up support.
Location: one of Atlanta, GA; Austin, TX; Cleveland, OH; Dover, OH; Long Beach, CA; or Portland, OR.
Essential Duties & Responsibilities
Research and resolve a variety of complex employee relations and performance management issues/concerns for designated positions, with direction and oversight from the Assistant Director of Human Resources. Recommend course of action from coaching to formal discipline to termination decisions.
Draft employee relations meeting notes, performance improvement plans, disciplinary actions, and other types of communication/documentation for employee relations cases.
Track and follow up on employee relations cases until the case is resolved and closed.
Conduct intake of employee concerns received by email, phone, or via the company’s case management system.
Coach leaders on effective communication techniques for employee issues.
Assist in the facilitation of the semi-annual Performance Review process for designated office(s) or client groups, including assisting with system set‑up, supporting leaders in developing content/message, as well as conducting HR review and approval of feedback.
Conduct exit interviews; assist in monthly tracking of turnover data.
May assist with internal investigations in response to concerns or complaints and recommend appropriate actions.
Act as witness or note‑taker, when needed, for employee relations cases being managed by other employee relations team members or Assistant Director of HR.
Provide backup support for the company’s Leave of Absence (LOA) program, including providing required paperwork, tracking requests/approvals/return‑to‑work, case management, and maintaining confidential LOA files.
Collaborate and provide backup support for managing requests for employee accommodations (ADA), including facilitating the interactive process between employee and manager, requesting clarification as needed, as well as reviewing supporting documentation and identifying/recommending appropriate and reasonable accommodations, as necessary.
Assist in developing and presenting employee and management development training courses.
Provide backup support to the HR department for coverage or other special projects as needed.
Complete other job duties as assigned.
Knowledge, Skills, Abilities
Display strong analytical skills, including the ability to gather information, conduct analyses, present findings, and create solutions.
Must have superior skills in writing/documentation, assessing employee relations situations, take a coaching/collaborative approach, and recommend appropriate actions.
Excellent verbal and written communication skills, in particular the ability to analyze and interpret complex HR policies and law and translate them clearly to staff at all levels of the organization.
Complete work accurately with strong attention to detail.
Ability to develop rapport with a variety of personalities, maintain a calm and professional demeanor during stressful situations, and effectively defuse escalated personnel situations.
Ability to effectively prioritize a fast‑paced and varied workload, effectively manage a variety of concurrent and shifting priorities.
Ability to maintain strict confidentiality of sensitive work‑related information.
Strong computer skills, including solid skill in the Microsoft Office suite (prefer advanced skill in Excel) and familiarity with a variety of HR software programs (Paychex Flex and Workday, preferred).
Able to work evenings and weekends based on position needs.
Minimum Qualifications
Bachelor’s degree in a related area plus a minimum of 5 years of experience directly managing employee relations cases. HR Generalist and/or HRBP experience would be considered in lieu of specialized roles.
Preferred Qualifications
Experience working in a multi‑state organization.
Prior experience working in a professional services firm.
HRCI/SHRM certification is desirable.
Benefits
Competitive benefits package, 401(k) with firm profit‑sharing, emphasis on quality work‑life integration, dress‑for‑your‑day policy, resources of a national firm, opportunities to engage with active employee resource groups, inclusive workplace, and competitive salaries with continuous market review. Compensation ranges from $69,000 to $93,000, with more possible based on experience.
Equal Opportunity Employer
Novogradac is an equal‑opportunity, affirmative action employer. We are committed to making reasonable accommodations to individuals with disabilities or special needs throughout the application process. We encourage applicants from all backgrounds, identities, and experiences to apply, as we believe that unique perspectives strengthen our ability to achieve excellence. Employee Resource Groups and Affinity Groups provide opportunities for collaboration and support.
Privacy Notice
By submitting an application, you are providing Novogradac with personal information. More information on how we use your personal information may be found in our Privacy Notice at Collection.
#J-18808-Ljbffr