Employee Relations Specialist
RPMGlobal, Austin, TX, United States
Position Summary
The
Employee Relations Specialist
manages a variety of responsibilities within the employee relations function of the human resources department, including handling complex employee relations and performance management cases, facilitating the semi‑annual Performance Evaluation process, and serving as a backup for leaves of absence and accommodations. The position may also flex into other HR functional areas to provide assistance and/or back‑up support.
Location: Atlanta, GA; Austin, TX; Cleveland, OH; Dover, OH; Long Beach, CA; or Portland, OR.
Essential Duties & Responsibilities
Research and resolve a variety of complex employee relations and performance management issues/concerns for designated positions, with direction and oversight from the Assistant Director of Human Resources. Recommend course of action from coaching to formal discipline to termination decisions.
Draft employee relations meeting notes, performance improvement plans, disciplinary actions, and other types of communication/documentation for employee relations cases.
Track and follow up on employee relations cases until the case is resolved and closed.
Conduct intake of employee concerns received by email, phone, or via the company’s case management system.
Coach leaders on effective communication techniques for employee issues.
Assist in the facilitation of the semi‑annual Performance Review process for designated office(s) or client groups, including assisting with system set‑up, supporting leaders in developing content/message, as well as conducting HR review and approval of feedback.
Conduct exit interviews; assist in monthly tracking of turnover data.
May assist with internal investigations in response to concerns or complaints and recommend appropriate actions.
Act as witness or note‑taker, when needed, for employee relations cases being managed by other employee relations team members or Assistant Director of HR.
Provide backup support for the company’s Leave of Absence (LOA) program, including providing required paperwork, tracking requests/approvals/return‑to‑work, case management, and maintaining confidential LOA files.
Collaborate and provide backup support for managing requests for employee accommodations (ADA), including facilitating the interactive process between employee and manager, requesting clarification as needed, as well as reviewing supporting documentation and identifying/recommending appropriate and reasonable accommodations, as necessary.
Assist in developing and presenting employee and management development training courses.
Provide back‑up support to the HR department for coverage or other special projects as needed.
Complete other job duties as assigned.
Knowledge, Skills, Abilities
Display strong analytical skills, including the ability to gather information, conduct analyses, present findings, and create solutions. Must have superior skills in writing/documentation, assessing employee relations situations, take a coaching/collaborative approach, and recommend appropriate actions.
Excellent verbal and written communication skills, in particular the ability to analyze and interpret complex HR policies and law and translate them clearly to staff at all levels of the organization.
Complete work accurately with strong attention to detail.
Ability to develop rapport with a variety of personalities, maintain a calm and professional demeanor during stressful situations, and effectively defuse escalated personnel situations.
Ability to effectively prioritize a fast‑paced and varied workload, effectively manage a variety of concurrent and shifting priorities.
Ability to maintain strict confidentiality of sensitive work‑related information.
Strong computer skills, including solid skill in the Microsoft Office suite (prefer advanced skill in Excel) and familiarity with a variety of HR software programs (Paychex Flex and Workday, preferred).
Able to work evenings and weekends based on position needs.
Minimum Qualifications
Bachelor’s degree in a related area plus a minimum of 5 years of experience directly managing employee relations cases. HR Generalist and/or HRBP experience would be considered in lieu of specialized roles.
Preferred Qualifications
Experience working in a multi‑state organization. Prior experience working in a professional services firm. HRCI/SHRM certification is desirable.
Why Work With Us?
Novogradac is committed to fostering a welcoming workplace where all employees feel valued and empowered to grow. We believe in offering a supportive, balanced work environment that encourages professional growth and work‑life integration.
We Are Proud to Offer
Increased number of paid holidays per year
Competitive salaries with continuous review of market conditions
Flexible working hours and work arrangements
Remote and hybrid opportunities
Inclusive workplace, providing strong professional growth and development opportunities
The Benefits of Joining Our Team
Competitive benefits package
401(k) package with firm profit‑sharing
Strong emphasis on quality work‑life integration
Dress for your day policy
Resources of a national firm
Opportunities to engage with our active Employee Resource Groups (ERGs), affinity groups, and advance your career within a supportive, inclusive environment
Compensation: $72,000 to $97,000 depending on experience. More is possible if experience dictates.
Commitment to Inclusion
Novogradac is committed to ensuring a fair and inclusive recruitment process, making reasonable accommodations to individuals with disabilities or special needs throughout the application process. We encourage applicants from all backgrounds, identities, and experiences to apply, as we believe that unique perspectives strengthen our ability to achieve excellence.
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The
Employee Relations Specialist
manages a variety of responsibilities within the employee relations function of the human resources department, including handling complex employee relations and performance management cases, facilitating the semi‑annual Performance Evaluation process, and serving as a backup for leaves of absence and accommodations. The position may also flex into other HR functional areas to provide assistance and/or back‑up support.
Location: Atlanta, GA; Austin, TX; Cleveland, OH; Dover, OH; Long Beach, CA; or Portland, OR.
Essential Duties & Responsibilities
Research and resolve a variety of complex employee relations and performance management issues/concerns for designated positions, with direction and oversight from the Assistant Director of Human Resources. Recommend course of action from coaching to formal discipline to termination decisions.
Draft employee relations meeting notes, performance improvement plans, disciplinary actions, and other types of communication/documentation for employee relations cases.
Track and follow up on employee relations cases until the case is resolved and closed.
Conduct intake of employee concerns received by email, phone, or via the company’s case management system.
Coach leaders on effective communication techniques for employee issues.
Assist in the facilitation of the semi‑annual Performance Review process for designated office(s) or client groups, including assisting with system set‑up, supporting leaders in developing content/message, as well as conducting HR review and approval of feedback.
Conduct exit interviews; assist in monthly tracking of turnover data.
May assist with internal investigations in response to concerns or complaints and recommend appropriate actions.
Act as witness or note‑taker, when needed, for employee relations cases being managed by other employee relations team members or Assistant Director of HR.
Provide backup support for the company’s Leave of Absence (LOA) program, including providing required paperwork, tracking requests/approvals/return‑to‑work, case management, and maintaining confidential LOA files.
Collaborate and provide backup support for managing requests for employee accommodations (ADA), including facilitating the interactive process between employee and manager, requesting clarification as needed, as well as reviewing supporting documentation and identifying/recommending appropriate and reasonable accommodations, as necessary.
Assist in developing and presenting employee and management development training courses.
Provide back‑up support to the HR department for coverage or other special projects as needed.
Complete other job duties as assigned.
Knowledge, Skills, Abilities
Display strong analytical skills, including the ability to gather information, conduct analyses, present findings, and create solutions. Must have superior skills in writing/documentation, assessing employee relations situations, take a coaching/collaborative approach, and recommend appropriate actions.
Excellent verbal and written communication skills, in particular the ability to analyze and interpret complex HR policies and law and translate them clearly to staff at all levels of the organization.
Complete work accurately with strong attention to detail.
Ability to develop rapport with a variety of personalities, maintain a calm and professional demeanor during stressful situations, and effectively defuse escalated personnel situations.
Ability to effectively prioritize a fast‑paced and varied workload, effectively manage a variety of concurrent and shifting priorities.
Ability to maintain strict confidentiality of sensitive work‑related information.
Strong computer skills, including solid skill in the Microsoft Office suite (prefer advanced skill in Excel) and familiarity with a variety of HR software programs (Paychex Flex and Workday, preferred).
Able to work evenings and weekends based on position needs.
Minimum Qualifications
Bachelor’s degree in a related area plus a minimum of 5 years of experience directly managing employee relations cases. HR Generalist and/or HRBP experience would be considered in lieu of specialized roles.
Preferred Qualifications
Experience working in a multi‑state organization. Prior experience working in a professional services firm. HRCI/SHRM certification is desirable.
Why Work With Us?
Novogradac is committed to fostering a welcoming workplace where all employees feel valued and empowered to grow. We believe in offering a supportive, balanced work environment that encourages professional growth and work‑life integration.
We Are Proud to Offer
Increased number of paid holidays per year
Competitive salaries with continuous review of market conditions
Flexible working hours and work arrangements
Remote and hybrid opportunities
Inclusive workplace, providing strong professional growth and development opportunities
The Benefits of Joining Our Team
Competitive benefits package
401(k) package with firm profit‑sharing
Strong emphasis on quality work‑life integration
Dress for your day policy
Resources of a national firm
Opportunities to engage with our active Employee Resource Groups (ERGs), affinity groups, and advance your career within a supportive, inclusive environment
Compensation: $72,000 to $97,000 depending on experience. More is possible if experience dictates.
Commitment to Inclusion
Novogradac is committed to ensuring a fair and inclusive recruitment process, making reasonable accommodations to individuals with disabilities or special needs throughout the application process. We encourage applicants from all backgrounds, identities, and experiences to apply, as we believe that unique perspectives strengthen our ability to achieve excellence.
#J-18808-Ljbffr