Certified Parts Advisor
McCoy Construction & Forestry, Des Moines, IA, United States
McCoy Construction & Forestry, a John Deere dealership group with 25 locations across the Midwest and East South Central Regions, has an opening for a Certified Parts Advisor.
Our Certified Parts Advisor in Fenton, MO is responsible for assisting customers by properly identifying needed items, using parts catalogs and computer systems, billing merchandise orders, and making necessary entries to the inventory control system, while distributing special order parts, receiving warranty parts, and maintaining shelf stock. This role provides a valuable opportunity to expand your industry expertise and offers clear pathways for career advancement within our organization.
Essential Duties and Responsibilities
Assist in keeping the parts department clean and professional, maintaining the retail sales floor.
Participate in all company/location driven communication efforts, maintain positive and professional actions.
On-site attendance is required.
Provide exceptional customer service, technical product knowledge, process transactions, maintain stock levels, perform order processing and invoicing.
This position requires regular standing, stooping, bending, walking, climbing stairs, lifting 50+ lbs, and working in a variety of noise levels and weather conditions.
Must follow all company safety policies, procedures, including use of proper PPE.
Education, Skills & Knowledge Preferred
Experience in parts/service department for construction equipment or heavy‑duty diesel shop required.
Relevant related experience reviewed upon resume submission.
Previous John Deere parts or service experience preferred, or directly related competitor brand.
Previous forklift operation preferred, but not required.
Independently make decisions, work with all staff, customer‑facing experience.
Strong ability to communicate with customers and team members.
Valid and current Driver’s License.
Scheduling hours M – F between 7:00 AM – 5:00 PM.
Paid Time Off – 80 hours in the first year.
$150.00 annual boot reimbursement.
$200.00 annual prescription eye glass reimbursement.
Medical, Dental, Vision, Short and Long‑Term Disability Insurance.
401K with Employer match.
$50,000 company paid Life Insurance Policy.
Competitive, Team‑Based parts incentive.
Opportunity for advancement.
Here is What You Will Learn
Industry‑leading training programs led by highly experienced professionals are offered, within a stable company environment that fosters career growth and development.
Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply.
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Our Certified Parts Advisor in Fenton, MO is responsible for assisting customers by properly identifying needed items, using parts catalogs and computer systems, billing merchandise orders, and making necessary entries to the inventory control system, while distributing special order parts, receiving warranty parts, and maintaining shelf stock. This role provides a valuable opportunity to expand your industry expertise and offers clear pathways for career advancement within our organization.
Essential Duties and Responsibilities
Assist in keeping the parts department clean and professional, maintaining the retail sales floor.
Participate in all company/location driven communication efforts, maintain positive and professional actions.
On-site attendance is required.
Provide exceptional customer service, technical product knowledge, process transactions, maintain stock levels, perform order processing and invoicing.
This position requires regular standing, stooping, bending, walking, climbing stairs, lifting 50+ lbs, and working in a variety of noise levels and weather conditions.
Must follow all company safety policies, procedures, including use of proper PPE.
Education, Skills & Knowledge Preferred
Experience in parts/service department for construction equipment or heavy‑duty diesel shop required.
Relevant related experience reviewed upon resume submission.
Previous John Deere parts or service experience preferred, or directly related competitor brand.
Previous forklift operation preferred, but not required.
Independently make decisions, work with all staff, customer‑facing experience.
Strong ability to communicate with customers and team members.
Valid and current Driver’s License.
Scheduling hours M – F between 7:00 AM – 5:00 PM.
Paid Time Off – 80 hours in the first year.
$150.00 annual boot reimbursement.
$200.00 annual prescription eye glass reimbursement.
Medical, Dental, Vision, Short and Long‑Term Disability Insurance.
401K with Employer match.
$50,000 company paid Life Insurance Policy.
Competitive, Team‑Based parts incentive.
Opportunity for advancement.
Here is What You Will Learn
Industry‑leading training programs led by highly experienced professionals are offered, within a stable company environment that fosters career growth and development.
Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply.
#J-18808-Ljbffr