Senior IT Support Technician — Escalations & Mentorship (On-Site)

Online Labels Group seeks an IT Support Technician III based in Sanford, Florida. This role involves providing advanced technical support, mentoring junior staff, and ensuring system reliability for company operations. Responsibilities include troubleshooting complex issues, managing user accounts, and supporting IT initiatives. The ideal candidate has 3-5 years of experience, strong technical skills, and industry certifications such as CompTIA A+ or Microsoft certifications. Offering competitive pay and benefits including medical, dental, and a 401(k).
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